Clarence Chan
San Juan, Metro Manila,00
Summary
Professional, experienced hospitality worker prepared for this role. Strong focus on team collaboration and achieving results. Known for adaptability and reliability. Skilled in customer service, multitasking, and maintaining cleanliness standards. Friendly and approachable with commitment to creating welcoming environment.
Overview
8
8
years of professional experience
Work History
Club Attendant/Food Waiter
Civil Aviation Club
11.2022 - Current
- Enforced club policies consistently to ensure a safe environment for all patrons while adhering to industry regulations as well as company guidelines.
- Maintained a clean and organized club environment, ensuring a welcoming atmosphere for members and guests.
- Enhanced member satisfaction by providing exceptional customer service and promptly addressing their needs.
Counter Crew Member
Khalifa Al Duaij.int ( MEA'T )
12.2018 - 03.2021
- Streamlined service time with efficient multitasking during peak hours.
- Prepared food items according to established recipes, maintaining consistency in taste and presentation.
- Collaborated with team members to ensure smooth operations and consistent quality standards.
Restaurant Waiter/Assistant Bartender
LJC Restaurant Group
12.2016 - 03.2018
- Maintained clean and organized dining areas for optimal guest experience.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Education
Bachelor of Science - International Hospitality Management
Lyceum of The Philippines University
Manila, Metro Manila, Philippines03-2014
Skills
- Cash handling proficiency
- Team player attitude
- Cleaning procedures
- Guest relations
- Teamwork and collaboration
- Reliability
Languages
English
Intermediate (B1)
Korean
Beginner (A1)
Arabic
Beginner (A1)
Work Preference
Work Type
Full TimeImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsInterests
Sports
Travel
Outdoor recreation
Gym
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Selected to serve notable VIP guests for major private events.
- Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
Certification
- [Communication & Customer Service Skills] [Almeethaq] June 23-27, 2024
Timeline
Club Attendant/Food Waiter
Civil Aviation Club
11.2022 - Current
Counter Crew Member
Khalifa Al Duaij.int ( MEA'T )
12.2018 - 03.2021
Restaurant Waiter/Assistant Bartender
LJC Restaurant Group
12.2016 - 03.2018
Bachelor of Science - International Hospitality Management
Lyceum of The Philippines University
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