Claire Mae Alon
Koronadal, Province Of South Cotabato
Summary
Dynamic and dedicated professional with extensive experience in customer service at Access Financing Depot Inc. Proven ability to enhance customer relations and satisfaction through effective communication and cash handling. Recognized for maintaining high standards of accuracy and integrity while resolving issues promptly, contributing to a positive shopping experience.
Overview
5
5
years of professional experience
Work History
Cashier
Access Financing Depot Inc.
2022.04 - Current
- Collaborated with team members to effectively manage high-volume service periods.
- Conducted inventory checks and communicated stock needs to management.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Encoder
Bluesun Philippines Inc.
2021.06 - 2022.02
- Processed and encoded data efficiently using company-specific software.
- Ensured accuracy of information entries through meticulous review procedures.
- Collaborated with team members to streamline data entry processes.
- Assisted in training new staff on encoding protocols and system usage.
- Identified and resolved discrepancies in data entries promptly.
- Improved data accuracy by meticulously inputting information into the system.
Cashier
UNITOP
2020.11 - 2021.04
- Assisted customers with product inquiries and provided accurate information.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Handled cash, credit, and debit transactions while ensuring accuracy in balancing registers.
- Resolved customer issues promptly to ensure satisfaction and retention.
- Adhered to company policies regarding cash handling and loss prevention measures.
Education
Marketing Management
Korbel Foundation College Inc.
Koronadal, Province Of South Cotabato, Philippines2020-03
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Money handling
- Customer relations
- Cash register operation
Accomplishments
- Promoted to regular employee after only 2 months for exceptional performance.
Languages
English
Upper intermediate (B2)
Timeline
Cashier
Access Financing Depot Inc.
2022.04 - Current
Encoder
Bluesun Philippines Inc.
2021.06 - 2022.02
Cashier
UNITOP
2020.11 - 2021.04
Marketing Management
Korbel Foundation College Inc.