Claire Dianne Ferolino
Buenavista, Marinduque,Philippines
Summary
Detail-oriented individual with strengths in technical plan execution and quality assurance. Manages procurement processes to secure high-quality materials and services. Focused on delivering transparent progress reports to facilitate informed decision-making.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Special Program for Employment of Students
Local Government Unit
Buenavista, Marinduque, Philippines
- Developed and maintained courteous and effective working relationships.
- Prepared a variety of different written communications, reports and documents.
- Excellent communication skills, both verbal and written.
- Devoted special emphasis to punctuality and worked to maintain outstanding an outstanding attendance record.
Customer Service Representative
Teleperformance
Pasay City, Philippines
05.2022 - 12.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products,services and company information.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Participated in team meetings and training
sessions to stay informed about product updates
and changes.
Quality Assurance Engineer
Vivo City Real Estate Development Corp.
Monumento, Caloocan, Philippines
11.2024 - Current
- Coordinated with engineering teams to define quality criteria for new product development projects..
- Prioritised and managed multiple testing projects simultaneously, delivering results under tight deadlines.
- Motivated project teams to deliver against quality, safety, cost and schedule targets.
- Coordinated with architects, contractors, and stakeholders to facilitate seamless project delivery, minimising disruptions and maximising efficiency.
- Collaborated with project manager and superintendent to identify critical long-lead items and develop project procurement schedules.
- Provided ongoing support to project teams by adjusting estimates and budgets as project scopes evolved.
Project Engineer/Project-in-Charge
Wall Vision Corporation
Cainta, Rizal, Philippines
06.2023 - 10.2024
- Coordinated project plans to execute major upgrades, successfully guiding technical teams in achieving project goals.
- Delivered detailed progress reports to senior management and stakeholders, ensuring transparency and facilitating informed decision-making.
- Managed procurement processes, including vendor selection and contract negotiation, securing high-quality materials and services at competitive prices.
- Conducted thorough quality assessments to determine if products met company's high-quality standards.
Education
Bachelor of Science - Civil Engineering
Marinduque State College
Boac, Marinduque01-2022
Skills
- Project management
- Quality assurance
- Technical plan execution
- Technical documentation
- Cost estimations
Certification
- Safety Officer 2
Timeline
Quality Assurance Engineer
Vivo City Real Estate Development Corp.
11.2024 - Current
Project Engineer/Project-in-Charge
Wall Vision Corporation
06.2023 - 10.2024
Customer Service Representative
Teleperformance
05.2022 - 12.2022
Special Program for Employment of Students
Local Government Unit
Bachelor of Science - Civil Engineering
Marinduque State College