Experienced customer service professional seeking a challenging role where I can leverage my excellent communication, problem-solving and customer retention skills to enhance customer satisfaction and contribute to company success.
- Verify data by comparing it to source documents: Copying, scanning and storing documents
- Performing regular backups of information to ensure data preservation
-Retrieving records and electronic files from the database.
-Maintain confidentiality regarding sensitive document
- Collect and register all technical documents
- Handle records and upload documents
-Entering alphanumeric information into spreadsheets
- Interacting with customers, gathering feedback, and finding ways to enhance the dining experience.
-Resolving customer issues and ensuring satisfaction.
-Assisting in training new employees and ensuring they are familiar with restaurant procedures.
-Creating staff schedules, managing labor costs, and optimizing staffing levels.
-Greeting customers, taking orders, answering questions, and addressing concerns or complaints.
-Accurately recording orders, preparing and serving food and beverages, and ensuring timely delivery.
-Processing payments, handling cash transactions, and operating point-of-sale systems.
-Stocking supplies, setting tables, and preparing the establishment for service.
- Microsoft Application (Word, PPT, Excel and etc)
- Microsoft D365
- Microsoft Teams (Meeting purpose)
- Point of Sale System
- Microsoft Teams (Meeting purpose)
- Point of Sale System
- Outlook Share point