Claire Nanglihan
Baguio City, Province Of Benguet
Summary
Proactive Project Based Agent skilled in customer relationship management and appointment scheduling. Facilitates seamless communication between contractors and clients, ensuring timely responses to warranty work requests. Focused on delivering exceptional service and maintaining strong vendor partnerships.
Overview
13
13
years of professional experience
Work History
Project based agent
SynerG Outsourcing Inc.
Baguio City, Province Of Benguet
09.2015 - 04.2026
- I used to call outbound to dispatch contractors on my specific account for any warranty works for customers with whom they were affiliated and set up an appointment for contractors for warranty works.
- I used to call and follow up the applicants who were interested in becoming one of our vendors for our warranty accounts.
- for non voice, I listened carefully for appointment setting and tag the calls if they were prospects for sale or not.
- Utilised advanced negotiation skills to close deals efficiently and effectively.
Registered Nurse
Benguet Genneral Hospital
Baguio City, Province Of Benguet
01.2013 - 01.2013
- Administered medications orally, rectally, intramuscularly, subcutaneously and via IV therapy.
- Maintained a safe, clean, and comfortable environment for patients, adhering to infection-control policies.
- Administered prescribed medications to patients and monitored responses to address any adverse reactions.
- Performed wound care procedures, applying dressings and monitoring healing processes.
- Administered medications and treatments to patients following prescribed healthcare plans.
- Maintained accurate patient records, documenting care provided and progress observed.
- Monitored vital signs and symptoms, responding promptly to any indications of deterioration.
- Utilised infection control measures to prevent the spread of illness within healthcare settings.
Education
A-Levels - Medical Transcription
TESDA/ Noble Trends Unbound
Baguio City, BEN01-2015
Diploma of Higher Education - Bachelor of Science in Nursing
University of the Cordilleras
Baguio City, BEN01-2009
Skills
- Customer relationship management
- Appointment scheduling
- Contract negotiation
- Vendor outreach
Timeline
Project based agent
SynerG Outsourcing Inc.
09.2015 - 04.2026
Registered Nurse
Benguet Genneral Hospital
01.2013 - 01.2013
A-Levels - Medical Transcription
TESDA/ Noble Trends Unbound
Diploma of Higher Education - Bachelor of Science in Nursing
University of the Cordilleras