Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
Clacel Nimer

Clacel Nimer

Former Senior Supervisor
Pozorrubio

Summary

Senior Supervisor skilled in Area of expertise and managing complex projects with general oversight. Effectively communicates within and outside function to gain cooperation on operational processes, practices and procedures. Documented leadership success in making moderate to substantial improvements to enhance staff training and productivity and achieve goals. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Innovative and goal-oriented Management professional committed to Area of expertise. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through Action. Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

1
1
year of professional experience
4
4
years of post-secondary education
3
3
Languages

Work History

Senior Supervisor

Savewise Market
Pozorrubio
  • Identified underperforming areas and implemented effective process improvements.
  • Coordinated, supervised and evaluated work of subordinates and reallocated staff and resources to meet performance requirements.
  • Identified areas of conflict among team members and immediately worked to resolve those issues using negotiation and active listening.
  • Recruited, hired and trained staff and provided ongoing feedback and performance evaluations for development.
  • Provided feedback, training and skill development to staff to improve accuracy, productivity and quality.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Developed and implemented customer service policies to enhance satisfaction.

Customer Assistance Representative

Sanford Marketing Corporation (Savemore)
Pozorrubio
11.2018 - 12.2019
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Updated account information to maintain customer records.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Provided primary customer support to internal and external customers.
  • Responded to customer requests for products, services, and company information.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Developed customer service policies and procedures to meet and exceed industry service standards.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Trained staff on operating procedures and company services.
  • Trained new personnel regarding company operations, policies and services.

Education

Bachelor Of Accountancy - Accounting

University of Luzon, Brgy. Cablong Pozorrubio, Pangasinan
06.2014 - 03.2018

Skills

Coaching and mentoring

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Software

Microsoft Office, Excel and Presentation

Interests

Explore a New Work Experience

Gathering Data

Writing

Machine Operating

Train Newly Hired Employees

Timeline

Customer Assistance Representative - Sanford Marketing Corporation (Savemore)
11.2018 - 12.2019
University of Luzon - Bachelor Of Accountancy, Accounting
06.2014 - 03.2018
Senior Supervisor - Savewise Market
Clacel NimerFormer Senior Supervisor