Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
AssistantManager
Cindy Paclar

Cindy Paclar

Virtual Assistant
El Salvador City, Philippines

Summary

I am responsible for daily administrative tasks and schedules.l I will be assisting you virtually to complete your responsibilities. I am in charge of handling the small details to keep the company moving so that you and the company can focus on company goals. I can communicate with you through multiple channels such as email, video messaging, instant messaging, and phone calls. I can also help you in organizing your company files, answering emails, arranging meetings and travel plans. I will also be able to help you in managing reports, orders, and confidential financial information.

I will be in charge of running marketing campaigns on social media platforms. That also includes; Creating content, including text posts, videos, and images for use on social media; Promoting products, services, and contents over social media sites in a way that is consistent with an organization’s brand and social media strategy; Scheduling social media posts using applications, Interacting with customers and dealing with customers’ inquiries, and Keeping track of data and analyzing the performance of social media campaigns.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Virtual Assistant/Digital Marketer

OUTSOURCED DOERS
10.2022 - 02.2023
  • Wrote press releases and posted updates to social media.
  • Manage and update Social Media Accounts
  • Publish and schedule post on Social Media Accounts
  • Video Editing
  • Basic knowledge in Adobe Photoshop
  • Canva Marketing Design

Head Cashier

GLOBE TELECOM INC.
08.2019 - 10.2022


  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Managed staffing levels to provide optimal support for cash register operations.
  • Led cashiers and associates in providing thoughtful customer service.
  • Reconciled daily totals to maintain balanced and compliant ledgers.

Cashier

GLOBE TELECOM INC
07.2018 - 07.2019
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Used POS system to enter orders, process payments and issue receipts.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Tallied cash drawer at beginning and end of each work shift.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Receptionist/Appointment Setter

TOYOTA MOTOR CORPORATION
06.2017 - 01.2018
  • Answered phone promptly and directed incoming calls to correct offices.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Scheduled office meetings and client appointments for staff teams.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.

Inventory Clerk

EXECUTIVE OPTICAL
12.2014 - 07.2016


  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Maintained inventory count, tracked usage, and documented variances.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Verified incoming products and checked delivery totals to keep system records current and accurate.
  • Performed data entry and completed proper paperwork.
  • Maintained and organized inventory receipts and processed changes to reduce process lags.
  • Monitored and adjusted inventory levels to meet customer needs and demands.

Restaurant Assistant Supervisor

KAFENEIO RESTAURANT
10.2013 - 01.2014
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Developed and maintained courteous and effective working relationships.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Strengthened communication skills through regular interactions with others.
  • Self-motivated, with a strong sense of personal responsibility.
  • Resolved problems, improved operations and provided exceptional service.

Front Desk Receptionist

A.R.ONE SUITES
05.2012 - 11.2012
  • Greet guests and provide them with excellent customer service
  • Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper
  • Answer all client questions and incoming calls
  • Collected room deposits, fees, and payments.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Scheduled, coordinated and confirmed appointments and meetings.

Education

Bachelor of Science - Hotel And Restaurant Management

STI COLLEGE Cagayan De Oro
Cagayan De Oro City
06.2008 - 04.2013

Skills

Time Managementundefined

Certification

Career Service Professional Eligibility

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt

Timeline

Virtual Assistant/Digital Marketer

OUTSOURCED DOERS
10.2022 - 02.2023

Career Service Professional Eligibility

10-2022

Head Cashier

GLOBE TELECOM INC.
08.2019 - 10.2022

Cashier

GLOBE TELECOM INC
07.2018 - 07.2019

Receptionist/Appointment Setter

TOYOTA MOTOR CORPORATION
06.2017 - 01.2018

Inventory Clerk

EXECUTIVE OPTICAL
12.2014 - 07.2016

Restaurant Assistant Supervisor

KAFENEIO RESTAURANT
10.2013 - 01.2014

Front Desk Receptionist

A.R.ONE SUITES
05.2012 - 11.2012

Bachelor of Science - Hotel And Restaurant Management

STI COLLEGE Cagayan De Oro
06.2008 - 04.2013
Cindy PaclarVirtual Assistant