Cinderella S. Torrices
Pasig City,Philippines
Summary
Accomplished professional with expertise in office administration and a proven track record of managing high-volume workloads with minimal supervision. Demonstrates superior time management and outstanding organisation under pressure, ensuring confidentiality and accuracy in all tasks. Skilled in inventory management, payroll administration, and document progress reporting, with a focus on modernising documents and forms. Strong interpersonal skills facilitate effective team leadership and customer service, while maintaining meticulous records of revisions. Career goals include leveraging computer literacy to enhance operational efficiency and drive organisational success.
Reliable professional with a strong foundation in customer service and team coordination. Delivers exceptional results by maintaining high standards of record-keeping and communication. Drives workplace performance through adaptability and a commitment to achieving team objectives.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Admin-Time Keeper/Document Controller
Huayou Construction Development phils. Corp
Manila
06.2022 - Current
- Daily Contractors Report, Progress Report
- Admin Payroll, COC, Daily Manpower Report, Workers loan 13th Month
Safety officer/Subcon
XINGWANG LTD. CORP
Rosario, Pasig City
03.2020 - 06.2020
- KNOWLEDGE OF SAFETY REGULATIONS....
- COMMUNICATION SKILLS....
- HEALTH AND SAFETY CERTIFICATION....
- COMPUTER SKILLS....
- OBSERVATION SKILLS....
Manager Training
09.2019 - 03.2020
- Implementation and assurance of compliance on Food, Safety, and Cleanliness Programs for the assigned area
- Day-to-day operations effectiveness of Dine-In and Take-Home Sales Services; Ensures customers' needs are attended to promptly;
- Sales building initiatives by providing leadership support to Restaurant Manager through client business relations for assigned institutional accounts and customer engagement;
- Implementation of other store administrative activities necessary to carry out the business such as but not limited to office organization, securing of government permits and Store Reports Preparation, and programs such as Store Safety.
- Workforce management of the assigned store, which includes manpower planning, hiring and orientation/certification of new members in the team, managing of schedule and shifts
FOH Supervisor Captain
Naughty Nuri's Warung
09.2015 - 03.2019
- Greet and seat customer and serve them in a professional, discreet and personalized way.
- Handle customers inquiries and complaints in courteous manner & monitor customer satisfaction.
- To be able to explain, recommend & upsell the restaurant product to the customers.
- Take orders and serve food and beverage to customer according to restaurant standards.
- Provide support to junior staff with various task & be team leader.
- Monitor and recorded stock inventory, and list down ordering new supplies.
- To ensure personal Hygiene include your staff, monitor store cleanliness and safety standard are kept all times.
- Malaysia
Cashier
Burger King
04.2013 - 01.2014
Customer Service Retailer
Globe Telecom
Cainta, Rizal
09.2011 - 02.2012
Cashier/Service Crew
Chowking Ever Gotesco
06.2009 - 07.2011
Cashier
Chowking Pasig Simbahan
Pasig
09.2008 - 03.2009
Cashier
Chowking Lianas
02.2008 - 07.2008
Education
Bachelor of Business Administration - Business Administration- Management
Rizal Technological University
01-2010
Skills
- Office Administration
- Computer Literacy
- High Volume workload skills
- Minimal supervision
- Good interpersonal skills
- Team leadership
- Inventory management
- Document progress reporting
- Superior time management
- Payroll administration
- Document and form modernisation
- Computer literate
- Maintaining record of revisions
- Outstanding organisation under pressure
- Confidentiality
- Customer Service
Certification
- NURIS BALI RESTAURANT IN MALAYSIA certified
- Artists sandwich maker SUBWAY international
- Certified SAFETY OFFICER 2
Languages
English
Custom Section
- Best Staff with COE in Naughty Nuri's MALAYSIA
- SUBWAY Certification with Curriculum Sandwich Artistry-2
- Consafe ID & COSH Certificate Construction Occupational Safety and Health for SO2 with 2 hrs Train of Trainers (TOT)
Timeline
Admin-Time Keeper/Document Controller
Huayou Construction Development phils. Corp
06.2022 - Current
Safety officer/Subcon
XINGWANG LTD. CORP
03.2020 - 06.2020
Manager Training
09.2019 - 03.2020
FOH Supervisor Captain
Naughty Nuri's Warung
09.2015 - 03.2019
Cashier
Burger King
04.2013 - 01.2014
Customer Service Retailer
Globe Telecom
09.2011 - 02.2012
Cashier/Service Crew
Chowking Ever Gotesco
06.2009 - 07.2011
Cashier
Chowking Pasig Simbahan
09.2008 - 03.2009
Cashier
Chowking Lianas
02.2008 - 07.2008
Bachelor of Business Administration - Business Administration- Management
Rizal Technological University