Chyra Borabo
Teacher
Labo
Summary
Compassionate, creative and effective Teacher with valuable experience in classroom administration, professional development and project planning. Equipped with extensive background in versatile education environments. Student-centric instructor, academic facilitator and motivational coach. Competent at performing independently or as member of teaching team. Well-versed in classroom and online technologies. Passionate Teacher with experience developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills.
Overview
2
2
years of professional experience
Work History
Teacher
Manila Bicol South Road Academy, Inc.
2022.11 - Current
- Planned and implemented integrated lessons to meet national standards.
- Incorporated multiple types of teaching strategies into classroom.
- Graded and evaluated student assignments, papers, and course work.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Created and developed lesson plans to meet students' academic needs.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Helped students explore concepts with engaging, learning-focused activities.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
- Created lessons and online testing materials to facilitate remote learning.
Call Center Agent
Concentrix
2021.10 - 2022.04
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Maintained and managed customer files and databases.
- Maintained and encouraged customer loyalty through courteous and efficient resolution of disputes, complaints and discrepancies.
- Received multiple positive reviews acknowledging dedication to excellent customer service.
- Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.
- Responded to customer calls and emails to answer questions about products and services.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
Education
Master of Arts - Education
Ateneo De Naga Unversity
Naga City, Camarines Sur, Philippines08.2026
Bachelor of Secondary Education Major in English - Education
Mabini Colleges, Inc
Daet, Camarines Norte07.2021
Skills
Student Engagement
undefinedTimeline
Teacher
Manila Bicol South Road Academy, Inc.
2022.11 - Current
Call Center Agent
Concentrix
2021.10 - 2022.04
Master of Arts - Education
Ateneo De Naga Unversity
Bachelor of Secondary Education Major in English - Education
Mabini Colleges, Inc
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