Chynna Odullada
Antipolo City,Philippines
Summary
Detail-oriented and efficient Data Entry Specialist with a strong track record of accurately entering customer and account data from source documents. Proficient in utilizing collaboration tools such as Zoom, Skype, and GoToMeeting to facilitate seamless communication. Skilled in Microsoft Office and Google Drive, ensuring smooth data processing and documentation. Adept at remote collaboration through tools like Teams, Slack, and Dropbox. Experienced in conducting research and providing valuable contributions as a Virtual Assistant and SEO specialist. Possessing excellent data analysis abilities and holding a Certificate in Graphic Design.
Overview
19
19
years of professional experience
Work History
Reports/ Treatment Plan Invoice In-charge
National Brain Injury Institute
12.2023 - 09.2024
- Streamlined communication between patients, providers, and insurance companies for seamless treatment processes.
- Collaborated with multidisciplinary teams to develop comprehensive care plans tailored to individual patient needs.
- Increased patient retention rates through the provision of exceptional customer service and prompt resolution of concerns.
- Delivered excellent patient experiences and direct care.
Admin Assistant
NBII (National Brain Injury Institute Diagnostic Clinic)
12.2023 - 09.2024
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Recruitment Assistant/Phone Screener
Crossworld Marine Services
03.2022 - 07.2022
- Reached out to new hires to check for issues and welcome to company.
- Assisted in reducing time-to-fill rates for open positions by proactively sourcing passive candidates on social media platforms and online job boards.
- Improved overall quality of hire by assisting with reference checks, background screenings, and finalizing employment contracts.
- Collaborated with HR team to develop targeted recruitment strategies for hard-to-fill roles, resulting in successful hires.
- Increased efficiency of recruitment operations by maintaining an organized database of candidates, interview notes, and job postings.
- Conducted in-depth candidate interviews to gather vital information for hiring managers, supporting informed decision-making during the selection process.
- Provided candidates with information about pay rates, dates and training processes.
- Hired employees and initiated new hire paperwork process.
Recruitment Assistant
MSC (Mediterranean Shipping Company)
08.2021 - 03.2022
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Responded to employee inquiries regarding benefits and other HR topics.
- Tracked various statistics and kept detailed records to support human resources department.
- Checked references for potential candidates.
Virtual Assistant / SEO Specialist
Upwork.ph/Adapt Partners
09.2017 - 09.2021
- Maintained a well-organized database system for improved information accessibility in daily operations.
- Uploaded files for team use on Google Suite and SharePoint.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Optimized website content and images to improve search engine rankings.
Data Analyst
Viatron Systems Services
02.2019 - 07.2020
- Enhanced data accuracy by automating data cleansing processes, significantly reducing manual errors.
- Analyzed data to identify root causes of problems and recommend corrective actions.
Office Assistant
Kidzone Learning School (Former Family Business - Preschool and Elementary)
06.2005 - 05.2018
- Enhanced staff communication, creating comprehensive internal directory with contact information and areas of expertise.
- Assisted in preparation of reports and presentations, which contributed to informed decision-making processes.
- Contributed to project success by assisting with research and data compilation, allowing for more informed strategy development.
- Input data into spreadsheets and databases.
Space Helpdesk Operator
Accenture Philippines Inc. / CBRE Richard Ellis Philippines Inc.
03.2016 - 08.2016
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
Education
Bachelor of Science in Information System -
Informatics International College, Quezon City
05.2012
Housekeeping Tesda Accredited -
Kingsleigh International School
08.2008
Hotel and Restaurant Management -
Philippine Women's University
12.2006
Skills
- Google Drive
- Microsoft Teams
- Zoom
- Slack
- Canva
- CRM Amdocs
- Majesticcom
- Click App
Clinical Documentation
Patient Care
Highlightsofmytrainings
- Computer System and Services - Tesda Accredited NCII, 12/22/23, 02/21/24
- Certificate of Graphic Design - Visual and Graphic Design, 05/29/23, 05/31/23
- Attended online course training - Udemy Inc., 08/08/22
- Filing Assistance - Social Security System, 10/01/07, 01/31/08
- Transcriber/Encoding - Knowledge Channel, 02/01/11, 05/31/11
- Housekeeping - Astoria Plaza, 09/01/08, 10/03/08
Personal Information
- Age: 36
- Place of Birth: Quezon City
- Date of Birth: 05/15/88
- Marital Status: Married
References
- Gladys Tabios, Retail Manager, Globe Telecom - Greenbelt 4, 091758200
- Rachealyn Aniag / Carole Dela Merced, HR Specialist, CBRE Richard Ellis, 7522580 / 09175743037
- Mavyl Tobias, PTC - Philippine Transmarine Carriers Inc., 02 7798 1111 / 09178222380
Timeline
Reports/ Treatment Plan Invoice In-charge
National Brain Injury Institute
12.2023 - 09.2024
Admin Assistant
NBII (National Brain Injury Institute Diagnostic Clinic)
12.2023 - 09.2024
Recruitment Assistant/Phone Screener
Crossworld Marine Services
03.2022 - 07.2022
Recruitment Assistant
MSC (Mediterranean Shipping Company)
08.2021 - 03.2022
Data Analyst
Viatron Systems Services
02.2019 - 07.2020
Virtual Assistant / SEO Specialist
Upwork.ph/Adapt Partners
09.2017 - 09.2021
Space Helpdesk Operator
Accenture Philippines Inc. / CBRE Richard Ellis Philippines Inc.
03.2016 - 08.2016
Office Assistant
Kidzone Learning School (Former Family Business - Preschool and Elementary)
06.2005 - 05.2018
Housekeeping Tesda Accredited -
Kingsleigh International School
Hotel and Restaurant Management -
Philippine Women's University
Bachelor of Science in Information System -
Informatics International College, Quezon City
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