Chuck De Leon
VA Staffer
Binangonan
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Accenture
- Increased first-call resolution rates by carefully listening to customers'' needs and providing accurate information based on their inquiries.
Quantrics
01.2018 - 01.2019
- Provided empathetic support for customers experiencing personal difficulties, building rapport and trust in our brand.
Concentrix
01.2016 - 01.2017
- Managed challenging customer situations with diplomacy and professionalism, often turning negative experiences into positive outcomes.
Teletech
01.2013 - 01.2015
- Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
Education
Angono Private High School
Angono, RizalSkills
Multitasking Abilities
undefinedCertification
Chuck Martyn M. De Leon, Applicant
Job Experiences
- Teletech, DISH network, Cainta, City, Customer Service, 2013, 2015
- Concentrix, DISH Network, Cubao, Quezon City, Customer Service, 2016, 2017
- Quantrics, BELL Canada, Taytay, Rizal, Customer Service, 2018, 2019
- Accenture, Catalyst, 1038 A Hernandez Cpd. Hangganan St. Pag-asa Binangonan, Rizal, Customer Service / Chat Support
Personal Information
- Place of Birth: Mandaluyong Metro Manila
- Height: 5'5"
- Weight: 110 Lbs.
- Date of Birth: 12/27/82
- Gender: Male
- Marital Status: Single
- Religion: Catholic
References
- Pastor Manny De Leon, UCCP Gallilee Christian Church, Angono, Rizal, 09178803327
- Rev. Antonio Sutingco, UCCP Gallilee Christian Church, Angono, Rizal, 658 - 8093
- Rev. Dandy Medel, UCCP Gallilee Christian Church, Tanay, Rizal, 09198886226
Timeline
Quantrics
01.2018 - 01.2019
Concentrix
01.2016 - 01.2017
Teletech
01.2013 - 01.2015
Accenture
Angono Private High School
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