Chuck De Leon
VA Staffer
Binangonan
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Accenture
- Increased first-call resolution rates by carefully listening to customers'' needs and providing accurate information based on their inquiries.
Quantrics
01.2018 - 01.2019
- Provided empathetic support for customers experiencing personal difficulties, building rapport and trust in our brand.
Concentrix
01.2016 - 01.2017
- Managed challenging customer situations with diplomacy and professionalism, often turning negative experiences into positive outcomes.
Teletech
01.2013 - 01.2015
- Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
Education
Angono Private High School
Angono, RizalSkills
Multitasking Abilities
Troubleshooting
Customer Relations
Computer Skills
Research
Good Telephone Etiquette
Problem-Solving
Attention to Detail
Excellent Communication
Certification
Chuck Martyn M. De Leon, Applicant
Job Experiences
- Teletech, DISH network, Cainta, City, Customer Service, 2013, 2015
- Concentrix, DISH Network, Cubao, Quezon City, Customer Service, 2016, 2017
- Quantrics, BELL Canada, Taytay, Rizal, Customer Service, 2018, 2019
- Accenture, Catalyst, 1038 A Hernandez Cpd. Hangganan St. Pag-asa Binangonan, Rizal, Customer Service / Chat Support
Personal Information
- Place of Birth: Mandaluyong Metro Manila
- Height: 5'5"
- Weight: 110 Lbs.
- Date of Birth: 12/27/82
- Gender: Male
- Marital Status: Single
- Religion: Catholic
References
- Pastor Manny De Leon, UCCP Gallilee Christian Church, Angono, Rizal, 09178803327
- Rev. Antonio Sutingco, UCCP Gallilee Christian Church, Angono, Rizal, 658 - 8093
- Rev. Dandy Medel, UCCP Gallilee Christian Church, Tanay, Rizal, 09198886226
Timeline
Quantrics
01.2018 - 01.2019
Concentrix
01.2016 - 01.2017
Teletech
01.2013 - 01.2015
Accenture
Angono Private High School