App Sheet
Christopher King Cayabyab
Entrepreneur
Basista
Summary
I am a results-driven and results-oriented professional with over eight years of experience leading and increasing growth in small and medium e-commerce businesses. I oversee executive leadership, company training, and client relations. I develop intensive, ambitious business strategies and short-term and long-term objectives. I spearhead the overhaul of various underperforming departments to reduce stagnation and increase growth and productivity. I always foster change in company culture to be more open, transparent, and accountable. In terms of business strategies, I will ensure development that will strengthen the fulfillment process in digital services or e-commerce. As CEO of a company, I ensure its operation is at peak efficiency by keeping track of all resources used for its services.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Founder, Chairman & Chief Executive Officer
Amdrac Services Corporation
Basista
05.2019 - Current
- Provided recommendations on board of directors on group's effectiveness, actions and future plans.
- Negotiated terms of business acquisitions to increase business base and solidify market presence.
- Compiled and analyzed metrics for detailed reporting and informed business planning.
- Identified business development challenges and customer concerns for proactive resolution.
- Defined company roles and responsibilities to establish and enhance processes.
- Led organization in setting goals and strategies.
- Facilitated decision making by building consensus and developing solutions.
- Recruited, developed and retained excellent faculty to meet organizational goals.
Virtual Assistant
Various Amazon Sellers
10.2014 - 04.2019
- Product Research - It involves finding information about different products, brands and categories that could generate sales and profit for the business. I've used various tools like Jungle Scout, Hellium10, OA X-ray and other tools and software my clients would require.
- Order Fulfillment - where I order products from retail and wholesale suppliers.
- Inventory management—where I keep track of inventory levels and make sure that it doesn’t run out before it's sold out or gone out of stock on Amazon. I have also used different tools and programs that most ecommerce sellers used for this business, including Webscrapper app, Tactical Arbitrage and more.
- I answer customer questions about my products and make sure customers are satisfied with their purchases on Amazon.com. I handle A-to-Z claims, chargeback requests and negative feedback removal requests and create suspension appeals for sellers who have been suspended by Amazon due to performance metrics.
- Data analysis—looking at past orders and analyzing what works best for future orders—allows us to maximize the effectiveness of our marketing efforts.
Education
Bachelor of Science - Accounting And Business Management
Virgen Milagrosa University Foundation
San Carlos City, Pangasinan, Philippines 04.2009 - 10.2013
Skills
Recruitment and hiring
Software
Google Sheet
Keepa
Jungle Scout
OA Genius
Tactical Arbitrage
Helium10
Microsoft Office
Webscrapperapp
MightyCall
Slack
Scan Unlimited
Interests
Amazon
Walmart
Shopify
Etsy
Redbubble
Timeline
Founder, Chairman & Chief Executive Officer
Amdrac Services Corporation
05.2019 - Current
Virtual Assistant
Various Amazon Sellers
10.2014 - 04.2019
Bachelor of Science - Accounting And Business Management
Virgen Milagrosa University Foundation
04.2009 - 10.2013
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