Christopher B. Mallari
IT Manager
Marilao
Summary
Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.
Overview
27
27
years of professional experience
12
12
years of post-secondary education
Work History
IT Supervisor
TS Lines Phils.
10.2022 - Current
- Led a team responsible for the administration and optimization of Microsoft 365 services
- Implemented security best practices and conducted regular audits, resulting in a [100]% reduction in security incidents
- Configured and maintained firewalls (Cisco, Palo Alto) to ensure network security
- Successfully implemented and managed VPN solutions, facilitating secure remote access for the organization
- Oversaw server upgrades, migrations, and routine maintenance tasks, minimizing downtime
- Implemented disaster recovery procedures, ensuring data integrity and business continuity
- Provided leadership and mentorship to the IT team, fostering a collaborative and results-driven environment
- Collaborated with cross-functional teams to align IT strategies with organizational goals.
IT Administrator
Carousell Philippines
03.2020 - 01.2023
- Responsible for the maintenance and repair of all IT equipment including but not limited to computers, laptops, printers, modems, switches, routers, network cables, and servers
- Responsible for securing all company data from external as well as internal threats
- Responsible for ensuring the uptime of all IT equipment at 99.99% of the time
- Responsible for the training of users on the proper usage of IT equipment and systems
- Responsible for installing and maintaining CCTV and Biometrics Door Locked
- Responsible for VOIP and FIREWALL server maintenance
- Responsible for recommending improvements to increase their group's efficiency.
Technical Support Specialist
JVS Worldwide Inc.
- Responsible for the maintenance and repair of all IT equipment including but not limited to computers, laptops, printers, modems, switches, routers, network cables, and servers
- Responsible for the administering usage of mission-critical systems like RPRO, email, internet, RMIS, loyalty programs, and other in-house developed software
- Responsible for securing all company data from external as well as internal threats
- Responsible for ensuring the uptime of all IT equipment at 99.99% of the time
- Responsible for the training of users on the proper usage of IT equipment and systems
- Responsible for installing and maintaining CCTV and Biometrics Door Locked
- Responsible for recommending improvements to increase their group's efficiency.
IT Administrator
Filipina Climate Solutions Inc.
- 02.2020
- Responsible for the maintenance and repair of all IT equipment including but not limited to computers, laptops, printers, modems, switches, routers, network cables, and servers
- Responsible for the administering usage of mission-critical systems like RPRO, email, internet, RMIS, loyalty programs, and other in-house developed software
- Responsible for securing all company data from external as well as internal threats
- Responsible for ensuring the uptime of all IT equipment at 99.99% of the time
- Responsible for the training of users on the proper usage of IT equipment and systems
- Responsible for installing and maintaining CCTV and Biometrics Door Locked
- Responsible for VOIP and FIREWALL server maintenance
- Responsible for recommending improvements to increase their group's efficiency.
Planner Scheduler / Cost Analyst// Procurement Coordinator / Document Controller
SRACO Co.
12.2015 - 01.2018
- Responsible for creating the department's Operating Plan, Mid-Year Accountability report, Year-End Accountability report, Monthly Cost Sheets for manpower, materials, projects, invoices, and posting of department's accruals
- Responsible for making Notification for Maintenance Work Request
- Technical Support to End-users
- Perform other duties to help co-workers
- Special Skill: SAP System User - PRC (Finance & Logistics) Module.
System Operator/I.T. Coordinator / Administrative Clerk
Rezayat Co. Ltd.
- Receive incoming mail, sort, and distribute as required
- Receive outgoing mail, log and distribute
- Type all kinds of correspondence, reports, and Saudi Aramco Forms
- Receive telephone calls and visitors
- Create and maintain filing systems, records, and indices
- Operates SAP Program
- Maintain office supplies as necessary
- Perform and other clerical or miscellaneous duties as requested by the Supervisor and the planning team
- Operate copy, fax machine & other office equipment as required
- Technical Support to End-users
- Perform other duties to help co-workers.
Admin Secretary to the Senior Supervisor
SRACO Co.
- Responsible for all Administrative roles and functions such as answering telephone calls and e-mail inquiries, creating Section & Unit's memorandums, business letters, and presentations, creating Minutes of Meeting for all Section and Unit's meetings, creating Work Schedule for Shift Coordinators and Inspectors, maintaining a complete, organized and efficient files that include confidential and important documents, processing/creating Daily and Monthly Attendance sheet of employees, weekly and monthly Operation highlights and reports, Daily Inspection reports, Safety meeting/talks report, assisting/prepare all requirements (invite letters, summary reports, checklists) for Safety Inspections, Safety talks & meetings, Safety Statistics Report, Evacuation & Fire drills, creating Purchase Requests (B2B & direct charges) for the group's office and equipment supplies, Visitors/Contractors access pass using VMS, vehicle/transportation access pass, Material/equipment gate pass, Minor Maintenance Tickets, status checking of MMTs issued, Notification nos
- Work orders using SAP system, ordering/receiving all office supplies, consumables & equipment deliveries, in-charge of inventory & safekeeping of Stocks, assisting Building Inspectors in checking User's needs/requirements, coordinating w/ concerned groups for the building's repair and maintenance, coordinating/interacting with different concerned groups in line with the Section and Unit's Operation updates, schedules, requirements, etc., recommended/assigned reliever for the Secretary to the Division Head.
System Operator / Technical Support /Customer Service
Hebafire & Safety Equip. Co.Ltd.
08.2004 - 09.2005
- Maintain & Operate Server Warehouse PC Server
- Responsible for making an Out slip for daily deliveries to stores
- Technical Support to End-users
- Perform other duties to help co-workers.
IT Officer
CS Inc.
06.2003 - 01.2004
- Maintain & Operate Server & Workstation both Warehouse & Stores
- Responsible for making an Out slip for daily deliveries to stores
- Responsible for maintaining warehouse inventory
- Perform other duties to help co-workers.
IT Assistant
JVS Asia Inc.
03.2002 - 04.2003
- Maintain & Operate Server & Workstation both Warehouse & Stores
- Responsible for making an Out slip for daily deliveries to stores
- Responsible for maintaining warehouse inventory
- Making reports for QC's daily goods
- Perform other duties to help co-workers.
Sales Support / Technical Support
The Computer Authority
09.2001 - 11.2001
- Set-up and install software/hardware to the computer
- Troubleshooting both Clone & Branded Computers
- Entertain technical support via phone call or E-mail
- Testing the computers, printers, scanners, etc
- Bought by the customers
- Perform other duties from time to time.
Computer Operator/ Assembly Technician/Assembly Supervisor
Columbia Computer International Corp.
10.1997 - 04.2001
- Assemble and testing computer both Clone & Branded
- Perform technical support to the client via phone call & E-mail
- Maintain & operate company network server & workstation
- Installation of PC's software, hardware, and internet access
- Perform other duties from time to time.
Education
Installation, Troubleshooting of Wired & Wireless Network -
Technical Training
09.2007 - 05.2007
Certified Internet Professional Program - undefined
Informatics
02.2004 - 05.2004
Internet Essentials Basic Web Development - undefined
Informatics
01.2004 - 05.2004
Basic Electronics - undefined
Cellfix training Center
06.2003 -
LAN Technology - undefined
Meralco Foundation Institute
07.2000 - 05.2000
Computer Technician - undefined
Technical Vocational
06.1994 -
Marine Engineering - undefined
Philsin MarineTech.Colleges
06.1992 - 05.1994
undefined
Elpidio Quirino High School
06.1988 - 05.1992
undefined
Pio Del Pilar Elem. School
06.1982 - 05.1988
Skills
Knowledge in computer peripheralsKnowledge in SAPProficient in Hardware problems and Software viruses troubleshootingKnowledge in most Windows (v311, 95,98,Me, NT40, 2000, XP,7,8)Knowledge in LAN/TCP-IP/WAN/RAS/POSKnowledge in HTML & office applications
Local Area Network (LAN) Engineering
Security Certification
Remote Technical Support
Microsoft Windows and Office
Help Desk Support
Information Protection
Project Coordination
Hardware and Software Configuration
Additional Information
I hereby certify that the above information is true and correct to the best of my knowledge
Training
- MST Connect - Project Management Fundamentals
- The Poor IT Guy - System Network Administration
- Saudi Aramco - Phishing Email Test
- AMHZ - Integrated Management System & Internal Auditor Training
- Saudi Aramco - 2016 Online Courses
- John Hopkins Aramco Healthcare - AED Facility Drill Training
- MSI Digiland - HP Printers & Scanner Basic Troubleshooting
- PSSI - Windows 2000
- Microsoft Phils. - Windows Me
- TESDA - Certified Computer Operator
Timeline
IT Supervisor
TS Lines Phils.
10.2022 - Current
IT Administrator
Carousell Philippines
03.2020 - 01.2023
Planner Scheduler / Cost Analyst// Procurement Coordinator / Document Controller
SRACO Co.
12.2015 - 01.2018
Installation, Troubleshooting of Wired & Wireless Network -
Technical Training
09.2007 - 05.2007
System Operator / Technical Support /Customer Service
Hebafire & Safety Equip. Co.Ltd.
08.2004 - 09.2005
Certified Internet Professional Program - undefined
Informatics
02.2004 - 05.2004
Internet Essentials Basic Web Development - undefined
Informatics
01.2004 - 05.2004
IT Officer
CS Inc.
06.2003 - 01.2004
Basic Electronics - undefined
Cellfix training Center
06.2003 -
IT Assistant
JVS Asia Inc.
03.2002 - 04.2003
Sales Support / Technical Support
The Computer Authority
09.2001 - 11.2001
LAN Technology - undefined
Meralco Foundation Institute
07.2000 - 05.2000
Computer Operator/ Assembly Technician/Assembly Supervisor
Columbia Computer International Corp.
10.1997 - 04.2001
Computer Technician - undefined
Technical Vocational
06.1994 -
Marine Engineering - undefined
Philsin MarineTech.Colleges
06.1992 - 05.1994
undefined
Elpidio Quirino High School
06.1988 - 05.1992
undefined
Pio Del Pilar Elem. School
06.1982 - 05.1988
Technical Support Specialist
JVS Worldwide Inc.
IT Administrator
Filipina Climate Solutions Inc.
- 02.2020
System Operator/I.T. Coordinator / Administrative Clerk
Rezayat Co. Ltd.
Admin Secretary to the Senior Supervisor
SRACO Co.