Accomplished IT Project Manager with a proven track record at Dynamic Quest, enhancing customer satisfaction and team efficiency. Expert in IT Infrastructure Management and adept at fostering stakeholder relationships. Successfully led cross-functional teams, boosting project delivery by 30% through strategic risk management and effective communication.
Overview
19
19
years of professional experience
Work History
IT Project Manager
Dynamic Quest
06.2015 - 10.2019
Developed project management roadmap to define project objectives, timelines and milestones.
Enhanced customer satisfaction with timely deliveries, effective communication, and high-quality results.
Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
Managed cross-functional teams to ensure efficient allocation of resources and successful project completion.
Led and managed staff of 20+ team members engaged in administering complex IT infrastructure.
ICT Manager
The British School Manila
02.2008 - 02.2010
Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
Coordinated IT operations activities to deliver smooth flow of daily business needs.
Oversaw IT department operations and training.
Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
Led a skilled IT team in providing exceptional technical support, fostering a collaborative environment that promoted professional growth.
Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
Improved network efficiency by implementing new server configurations and optimizing system operations.
Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
Applications Development Manager
WOLFPAC Mobile, Inc
11.2005 - 10.2006
Boosted overall application security by proactively addressing potential vulnerabilities and implementing robust risk mitigation strategies.
Enhanced application functionality by identifying areas for improvement and implementing strategic development plans.
Monitored industry trends to maintain competitive edge by incorporating emerging technologies into application development processes strategically.
Fostered strong relationships with key stakeholders throughout the organization by actively engaging them in project updates and decision-making processes.
Established effective communication channels between stakeholders, developers, and end-users, ensuring alignment with business objectives.
Mentored junior developers, providing guidance on best practices and fostering a collaborative work environment.
Optimized software development life cycle, resulting in more efficient deployment of new features and bug fixes.
Led cross-functional teams to successfully deliver complex projects within set deadlines and budget constraints.
College Professor
Asia Pacific College
08.2000 - 12.2004
Enhanced student comprehension by incorporating real-world examples and case studies in lectures.
Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
Mentored junior faculty members, contributing to their professional development and success within the department.
Advised undergraduate and graduate students on course selection, degree requirements, research interests ensuring timely completion of their respective programs.
Reviewed updated textbooks other educational materials making informed decisions regarding adoption use within curriculum.
Developed innovative teaching methods to accommodate diverse learning styles, resulting in increased student engagement and understanding.
Education
Master of Science - Information Management
Asia Pacific College
Makati City, Philippines
04.2001 -
Bachelor of Science - Geodetic Engineering
FEATI University
Manila, Philippines
04.2001 -
Skills
Software development life cycle
Timeline
IT Project Manager
Dynamic Quest
06.2015 - 10.2019
ICT Manager
The British School Manila
02.2008 - 02.2010
Applications Development Manager
WOLFPAC Mobile, Inc
11.2005 - 10.2006
Master of Science - Information Management
Asia Pacific College
04.2001 -
Bachelor of Science - Geodetic Engineering
FEATI University
04.2001 -
College Professor
Asia Pacific College
08.2000 - 12.2004
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