Proven expertise in elevating guest experiences and maintaining pristine environments, demonstrated during tenure at LAS BRISAS EASTERN MANILA HOTEL. Excelled in guest relations and efficient cleaning, significantly improving room turnaround times. Skilled in both customer service and maintenance coordination, ensuring high standards of cleanliness and safety.
Overview
14
14
years of professional experience
Work History
Housekeeping Room Attendant
LAS BRISAS EASTERN MANILA HOTEL
Antipolo City, Province Of Rizal (Remote)
02.2017 - Current
Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
Promoted a safe work environment by adhering to health and safety regulations while performing duties.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
Restocked room supplies such as facial tissues for personal touch with every job.
Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Commercial Cleaner
KM TRADING
UAE ABU DHABI
05.2010 - Current
Cleaned building floors by sweeping, mopping, and scrubbing floors.
Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
Handled equipment, chemicals, and materials properly and with caution.
Maintained clean, neat, and professional entrances.
Organized and used industrial cleaning products following strict safety procedures.
Improved building cleanliness with continuous sanitizing of high-touch areas.
Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
Disposed of trash and recyclables each day to avoid waste buildup.
Improved overall cleanliness of facilities by diligently adhering to established sanitation standards and protocols.
Developed and maintained cleaning schedules to clean designated areas and manage shifts.
Contributed to a safer work environment through proper handling, storage, and disposal of hazardous materials.
Office Cleaner
Bullseye Distribution Corporation
Pasig, Metro Manila
07.2013 - 03.2016
Dusted and polished furniture, surfaces and equipment. to remove dust and grime.
Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
Maintained high standards of cleanliness with thorough restroom sanitation, including scrubbing toilets, sinks, and floors.
Vacuumed and mopped floors to remove dirt and debris and maintain clean and safe work environment.
Contributed to a healthy work environment by sanitizing frequently touched surfaces like doorknobs, light switches, and countertops.