CHRISTOPHER DATAYLO
Olongapo City, Zambales
Summary
To continue my career with an organization that will utilize my Management, Supervision & Administrative skills to benefit mutual growth and success.
Overview
7
7
years of professional experience
Work History
FRONT DESK ASSOCIATE
MYSPACE HOTEL
2 2022 - Current
- Process reservations coming from the Online Travel Agencies and via phone calls
- Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms
- Double checking the arrival kit for the arrival of the day, whether Group or FIT
- Assist guest during check-in and check-out process
- Knowledgeable in using Xenia System to Check-in and Check-out process, Upcoming Reservation, Advance Reservation by Checking in Xenia System.
FRONT DESK ASSOCIATE
CIRCUIT HOSTEL MAKATI
09.2021 - 02.2022
- Checking guests in and out
- Receiving and managing reservations made online and telephonically
- Verifying guests' payment methods during check-in
- Assigning rooms to guests and informing them of any specials offered by the hotel
- Providing guests with information about the hotel
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients' complaints in a timely and professional manner.
HOUSEKEEPING SUPERVISOR
CIRCUIT HOSTEL MAKATI
01.2021 - 08.2021
- Ensure the cleanliness of rooms and public area
- Handle the complaint of the guest
- Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met
- Scheduling staff shifts and organizing replacements as required
- Responsible for the releasing of clean rooms and public areas
- Checking all clean rooms problems or any concern before releasing
- Updating and monitoring the file labor cost and daily casual requisition for monitoring budget
- Checking and reporting any concern on public areas
- Filing of Room Attendant worksheet and checklist reports
- Briefing the room attendant for the guest arrival on a daily basis and hotel status.
HOUSEKEEPING COORDINATOR
CRIMSON HOTEL FILINVEST CITY MANILA
02.2019 - 01.2021
- Process requests and delegates work assignments in a timely manner while adhering to the company's brand standards
- Assist Housekeeping Supervisors in taking a lead role in the coordination of all Housekeeping employees and activities including: office opening and closing, daily room assignments, inspection of rooms, evening service assignments, and other special tasks
- Responsible for liaising with the Front Office and Maintenance department in the overall operation of the rooms division
- Generate various operational reports for the coordination of the Housekeeping department
- Handle telephone calls and ensure all messages, information and requests are logged, communicated promptly and accurately to provide prompt delivery of excellent service for both internal and external guests
- Maintain effective record and filing systems; completing all administrative reports accurately and in a timely manner.
ROOM ATTENDANT
CRIMSON HOTEL FILINVEST CITY MANILA
08.2017 - 01.2019
- Offers professional, friendly and engaging service
- Clean all assigned guest rooms including: Dusting, Making Beds, Soiled Linen Removal from rooms, and retrieval of clean linen from Linen Closets, Vacuuming, Bathroom Cleaning, inside window cleaning, Replenish rooms with supplies
- Maintain proper usage of cleaning supplies and equipment
- Update and record all cleaned rooms.
HOUSEKEEPING PUBLIC ATTENDANT
MARRIOTT HOTEL MANILA
12.2016 - 03.2017
- Clean rooms, Hallways and restroom
- Attend daily briefings for Functions and events held in Hotel
- Have Good Knowledge of All Hotel facilities, Hours of Operation, Restaurant, Shops and Function rooms
- Vacuum and Polishes Elevators
- Keep the front of the Hotel free from Trash
- Sweep, Mop, Scrub, wax and polish floors.
Education
Bachelor of Science in Hotel and Restaurant Management -
GORDON COLLEGE (UNDERGRADUATE)
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Barretto National High School
Olongapo City, ZambalesSkills
To Organize, Prioritize, and Work Under Extreme Work Pressure
undefinedPersonal Information
- Age: 27
- Height: 5'7''
- Weight: 131 lbs.
- Date of Birth: 06/23/96
- Gender: Male
- Nationality: Filipino
- Marital Status: Single
- Religion: Roman Catholic
References
- Mr. Apollo Tan, Asst. Executive Housekeeper- Marriott Hotel Clark, +639459731290
- Mr. Charlie Murcia, Housekeeping Supervisor- Conrad Hotel Manila, +639750110238
- Ms Joanne Veloso, General Manager - Myspace Hotel Hospitality, +639175279497
Timeline
FRONT DESK ASSOCIATE
CIRCUIT HOSTEL MAKATI
09.2021 - 02.2022
HOUSEKEEPING SUPERVISOR
CIRCUIT HOSTEL MAKATI
01.2021 - 08.2021
HOUSEKEEPING COORDINATOR
CRIMSON HOTEL FILINVEST CITY MANILA
02.2019 - 01.2021
ROOM ATTENDANT
CRIMSON HOTEL FILINVEST CITY MANILA
08.2017 - 01.2019
HOUSEKEEPING PUBLIC ATTENDANT
MARRIOTT HOTEL MANILA
12.2016 - 03.2017
FRONT DESK ASSOCIATE
MYSPACE HOTEL
2 2022 - Current
Bachelor of Science in Hotel and Restaurant Management -
GORDON COLLEGE (UNDERGRADUATE)
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Barretto National High School
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