Christopher Asuncion
Software Engineer
Antipolo City, Province Of Rizal
Summary
Self-motivated Developer adds high level of experience over more than 7 years collaborating and working on multiple web-based projects. Passionate, hardworking coder with penchant for developing customized interfaces that factor in unique demands for accessibility, reachability and security. Organized approach to meeting multiple, concurrent deadlines. Pulls from active knowledge of current technology landscape to promote best practices in web design.
Overview
12
12
years of professional experience
3
3
Certification
Work History
Hubspot Developer
Cloud10 Marketing
03.2017 - 01.2024
- Created custom APIs for seamless integration with third-party services, expanding application functionality and compatibility.
- Worked closely with clients to gather requirements and translate them into technical specifications for implementation.
- Continuously updated skills through training courses, workshops, and self-study—staying current on industry trends and emerging technologies.
- Designed, developed, and implemented software applications for website based on analyzed requirements and understanding of industry technical standards.
- Mentored junior developers, fostering collaborative learning environment and supporting professional growth.
- Reduced development time by creating reusable code libraries for future projects.
- Tested programs and databases to identify issues and make necessary modifications.
Online English Tutor
51talk
Home Based
10.2015 - 02.2017
- Boosted student confidence through tailored feedback and individualized support in areas of improvement.
- Enhanced students'' language skills by focusing on reading, writing, speaking, and listening activities.
- Gently corrected student pronunciation and grammar to improve conversation skills.
- Developed strong rapport with students, fostering a positive and supportive virtual classroom environment conducive to learning.
- Assisted students with goal-setting and provided guidance in developing personalized study plans for long-term success in English language proficiency.
Website Consultant
Hibu
BGC Taguig
09.2014 - 09.2015
- Identified areas for improvement on client websites through in-depth analytics review and recommendations.
- Increased client revenues by optimizing e-commerce functionality, including product listings, shopping cart systems, and payment gateways.
- Resolved technical issues promptly, minimizing downtime for clients'' online businesses.
- Conducted comprehensive website audits to identify issues affecting performance or security vulnerabilities.
- Designed mobile-first websites to ensure optimal viewing experiences on various devices and screen sizes.
Technical Support Representative
Convergys
Mandaluyong
08.2013 - 08.2014
- Delivered exceptional customer service by quickly addressing concerns and providing clear, concise explanations of technical solutions.
- Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
- Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
- Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
- Managed challenging customer situations with diplomacy and professionalism, often turning negative experiences into positive outcomes.
Customer Service Representative
NCO-RMH
Marikina City
01.2012 - 07.2013
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Bachelor of Science - Computer Science
06.2005 - 03.2011
Skills
API Integration
Front-End Development
HTML5
Javascript
CSS3
Hubl
Hubspot CMS
Hubspot CRM
Email Template Development
Certification
Hubspot CMS
Timeline
Hubspot CMS
04-2017
Hubspot Developer - Cloud10 Marketing
03.2017 - 01.2024
Online English Tutor - 51talk
10.2015 - 02.2017
Website Consultant - Hibu
09.2014 - 09.2015
Technical Support Representative - Convergys
08.2013 - 08.2014
Customer Service Representative - NCO-RMH
01.2012 - 07.2013
University of Rizal System - Bachelor of Science, Computer Science
06.2005 - 03.2011