CHRISTINE MYRA SAN GABRIEL

• Detail-oriented technical staff member in the Enforcement Section of the Department of Social Welfare and Development (DSWD), specializing in the implementation of regulatory functions. Experienced in validating and monitoring unregistered or unlicensed organizations, reporting on the status of Social Welfare Development Agencies (SWDAs) with expired registrations and licenses, and providing input on draft guidelines and policies. Skilled in communication with various stakeholders, including OBSUs and field offices, regarding the enforcement and advocacy of regulatory services. Proficient in preparing reports on SWDAs with alleged complaints, and assessing social workers managing court cases for accreditation, as well as processing public solicitation permits and Duty Exempt Importation Certificates.

• Founder of DCIRCLE 8 Corp., a food and leisure complex designed to support local entrepreneurs by providing a platform to launch and promote their businesses. Developed innovative rental risk management strategies to ensure the commercial success of the complex. Envisioned and executed plans for the regional expansion of the food brand, focusing on creating a vibrant community hub that fosters entrepreneurship and collaboration.

• Managed daily operations, both front and back end, ensuring efficient workflow and service delivery. Oversaw all marketing initiatives, including online advertising, to enhance brand visibility and drive sales. Managed tenant accounts by evaluating their needs to promote sales, and facilitate negotiations. Participated in business, legal documentation, hiring processes, and staff training sessions. Supervised marketing activities and projects while mentoring staff and co-entrepreneurs, providing guidance based on personal experience to support their professional development.

Managed local operations for the Pantawid Pamilyang Pilipino Program, focusing on monitoring and case management for household clients in accordance with approved work standards and procedures. Conducted Social Welfare Development Indicators (SWDI) assessments, facilitated activities and meetings, and handled documentation and reporting.

Initiated and developed the After School Care Program to address the decline in Education Compliance Verification Data (CVF2). Organized and launched the Samahan ng Kabataang Kapantawid ng Kawit in May 2016 to foster youth engagement.

Created the Tawid Kawit, Clean, Green, and Healthy Community Project, a community engagement initiative aimed at addressing environmental cleanliness, malnutrition, and rising misdemeanor cases. Conducted community research and project development in August 2015, with implementation starting in June 2016.

Recognized for contributions with a Certificate of Recognition for the After School Care Program as a finalist in the Search for Best Innovation (February 14, 2017), and awarded a Plaque of Recognition as a Guest Speaker at the 1st Moving Up Ceremony of Binakayan National High School (April 1, 2016).

• Provided technical support to end users operating automated call distribution (ACD) phone software via remote connection. Ensured efficient resolution of inquiries and issues, enhancing user experience, and operational efficiency.

Supervised operations and ensured adherence to standard operating procedures across two branches in Cavite. Led the sales team in achieving branch quotas, prepared and presented sales reports, and participated in business meetings to communicate new sales and marketing promotions.

Proposed and initiated several key initiatives, including calendar-based marketing promotions, service product packages, and best customer service practices for front-line staff. Developed and implemented customer service training for all branch personnel, and optimized internal resources to significantly increase sales income.

Awards:

• Award of Merit: Rookie of the Year (December 2012)
• Certificate of Appreciation for Targeting Sales Quota (August 2013)
• Certificate of Recognition for Branch of the Year (December 2013)
• Certificate of Appreciation for Branch Supervisor of the Year (December 2013)