Christine May Cidro
Baby Sitter
Taguig
Summary
- Reliable person, skilled in building positive, friendly relationships with families.
- Engages children with fun, play and learning.
- Can give children's needs, comfort and security.
- Trustworthy person and dedicated to work.
- Can communicate in a good way with my call center experience.
- Good at organizing things and other stuff.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Baby Sitter
Ramirez Family
Taguig City
11.2021 - Current
- I am the one who looks after the child when his parents are out working.
- Preparing his food and necessary items for school is my responsibility.
- My focus is on teaching him about his schoolwork, particularly quizzes, big exams, and homework.
- Maintained excellent and positive relationships with the kid and parent through friendly, positive interactions.
- Monitored playtime to prevent overuse of technology and television.
- Making sure that the kid receives high levels of care, support and stayed safe at all times by closely monitoring activities.
Customer Service Representative
Inspiro Relia, Inc.
Quezon City
10.2020 - 02.2021
- Assisted in fulfillment of customer orders placed in person, via email, online, and by call or telephone.
- Addressed customer questions or inquiries quickly and accurately.
- Assisted customers with product-related questions, feedback, and complaints.
- Processed and issued product orders and service upgrades for customers.
- Input customer information, call notes, and personal data into an internal database.
Customer Service Representative
Teleperformance
Taguig City
10.2019 - 02.2020
- Assisted in fulfillment of customer orders placed in person, via email, online, and by call or chat support.
- Addressed customer questions or inquiries quickly and accurately.
- Assisted customers with product-related questions, feedback, and complaints.
- Processed and issued product orders and service upgrades for customers.
- Input customer information, call notes, and personal data into an internal database.
Service Crew Member
McDonald's
Taguig City
06.2019 - 09.2019
- Took food orders from guests, proactively promoting deals and meal add-ons for upselling purposes.
- Kept service areas clean and hygienic especially floor, table, and preparation area clean.
- Stayed strictly within food hygiene regulations, safety procedures, and sanitary requirements while preparing and serving food.
- Helped kitchen staff prepare food during busy service periods like the food itself.
- Delivered food and drinks to customers.
- Calmly and effectively managed customer complaints regarding service or food quality, escalating complex problems to management when necessary.
- Greeted customers with a warm and friendly welcome when entering the establishment.
Service Clerk
Mister Donut
Pasay City
03.2019 - 06.2019
- Assisting customers with their purchase decisions.
- Putting the products on the shelf in order.
- Preparing and cleaning the store area before and after the shift.
- Purchasing additional items that are needed from the store.
- Producing a report on sales and products that have been already sold.
Education
San Jose Community College
Malilipot, Albay 06.2016 - 04.2017
Tabaco National High School
Tabaco City, Albay 06.2011 - 04.2015
Eusebio C. Santos Elementary School
Taguig City 06.2010 - 04.2011
Skills
Behavior management
Cleaning and organizing
Inventory control
Product organization
Customer data management
Order fulfillment
Live chat support
Active listening
Call center experience
Food preparation
Payment processing
Customer service
Timeline
Baby Sitter
Ramirez Family
11.2021 - Current
Customer Service Representative
Inspiro Relia, Inc.
10.2020 - 02.2021
Customer Service Representative
Teleperformance
10.2019 - 02.2020
Service Crew Member
McDonald's
06.2019 - 09.2019
Service Clerk
Mister Donut
03.2019 - 06.2019
San Jose Community College
06.2016 - 04.2017
Tabaco National High School
06.2011 - 04.2015
Eusebio C. Santos Elementary School
06.2010 - 04.2011