Christine Mae Papel
Carmen, Cebu
Summary
Dynamic and reliable professional with a strong background in customer service from Savemore Supermarket. Proven expertise in cash handling and conflict resolution, enhancing customer satisfaction and loyalty, and offering a friendly and dependable character. Developed customer service and transaction management skills in a fast-paced retail environment. Looking to transition into a new field utilizing communication and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Store Cashier
Savemore Supermarket
Danao, Province Of Cebu, Philippines
11.2024 - 03.2025
- Processed customer transactions efficiently, ensuring accurate cash handling and register balancing.
- Assisted customers with product inquiries, enhancing overall shopping experience and satisfaction.
- Implemented effective conflict resolution strategies, addressing customer concerns promptly and professionally.
- Balanced cash drawer at the end of each shift, ensuring all funds were accounted for correctly.
- Achieved excellent attendance record, consistently arriving on time for scheduled shifts ready to fulfill responsibilities.
- Resolved customer complaints professionally, ensuring their needs were met and fostering loyalty.
Intern
Cogon East Elementary School
Cogon East, Carmen, Cebu
03.2024 - 05.2024
- Supported lesson planning by preparing instructional materials and resources.
- Assisted teachers in classroom management and student engagement activities.
- Enhanced student comprehension by incorporating hands-on activities and real-world examples during lessons.
- Provided individualized support to students, addressing diverse learning needs effectively.
Education
General Education
Cebu Technological University- Carmen Campus
Poblacion, Carmen, Cebu07-2024
Skills
- Reliability and punctuality
- Customer service
- Problem-solving
- Customer assistance
- Cash handling expertise
- Adaptable and flexible
- Collaborative learning
- Good in Communication
Languages
English
Intermediate (B1)
Timeline
Store Cashier
Savemore Supermarket
11.2024 - 03.2025
Intern
Cogon East Elementary School
03.2024 - 05.2024
General Education
Cebu Technological University- Carmen Campus