Christine Mae Monicit
Middle Nivel Hills, Lahug Cebu City,CEBU
Summary
Sales professional with over 4 years of proven experience across diverse industries in roles such as SDR, BDR, lead generation, and telesales. Known for consistently hitting targets, building strong client relationships, and adapting quickly to different sales environments—whether it's cold calling, qualifying leads, or closing deals. Skilled in using CRM tools like Salesforce, Zendesk, HubSpot to manage pipelines and drive results. Driven, coachable, and always focused on delivering value and exceeding expectations.
Overview
5
5
years of professional experience
Work History
Sales Appointment Setter
My Amazon Guy
06.2025 - 09.2025
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Maintained a high level of knowledge about company products and services, enabling effective communication with potential clients during cold calls.
- Reduced appointment cancellations by consistently confirming dates and times with clients via phone calls and emails.
- Set appointments with salespeople and potential customers.
- Utilized CRM system to track and manage leads, keeping appointments organized.
Business Development Representative
Keyence (ThriveSource)
09.2024 - 04.2025
- Generating new business opportunities for a company by finding and qualifying leads, and establishing relationships with potential customers.
- Managed CRM databases, ensuring accurate tracking of client interactions, sales pipeline, and business outcomes.
- Demonstrated products to show potential buyers the benefits and advantages, and to encourage purchases.
Appointment Setter
US Remodelling & Builders (ThriveSource)
01.2024 - 09.2024
- Made high volume of sales calls per day exceeding company outbound call targets.
- Maintained detailed product knowledge to competently and expertly advise customers.
- Secured new clients through targeted prospecting and networking.
- Cold-called prospective customers to build relationships.
- Negotiated and closed deals with minimal required support from sales and finance managers.
Onboarding Specialist/Credentialing
Channel Information Technology
12.2022 - 01.2024
- Handled both inbound and outbound calls, as well as managing emails.
- Our tasks include reviewing and approving nurses' documents, and assisting them with their applications.
- Assisted with recruiting, background checks, and reference checks.
- Reduced documentation errors through meticulous attention to detail.
- Negotiated contract details, maintaining confidentiality, and impartiality throughout.
Sales Development Representative
SelectVoiceCom
10.2021 - 12.2022
- We prequalify clients, sell Medicare Plans, and provide the best plan that suits their needs.
- Determined prospect needs and crafted appropriate responses to provide information on suitable products and services.
- Demonstrated perseverance, dedicated cold calling and exceptional service to land new customer accounts.
- Recorded details from customer communications on CRM.
- Made high volume of sales calls per day exceeding company outbound call targets.
Team Leader
Teleperformance
02.2021 - 10.2021
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Education
University Of Cebu-Banilad
TABOK NATIONAL HIGHSCHOOL
Skills
- Multitasking
- Recruitment
- Attention to detail
- High-volume call reception
- Outbound calling
- Scheduling appointments
- CRM software
- Sales and Marketing
- Communication skills
- Problem-solving
- Calm under pressure
- Commitment to excellence
- Teamwork and collaboration
References
TONY PAULINE GALLARDE, CHANNEL INFORMATION TECHNOLOGY, 09208074297
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Appointment Setter
My Amazon Guy
06.2025 - 09.2025
Business Development Representative
Keyence (ThriveSource)
09.2024 - 04.2025
Appointment Setter
US Remodelling & Builders (ThriveSource)
01.2024 - 09.2024
Onboarding Specialist/Credentialing
Channel Information Technology
12.2022 - 01.2024
Sales Development Representative
SelectVoiceCom
10.2021 - 12.2022
Team Leader
Teleperformance
02.2021 - 10.2021
TABOK NATIONAL HIGHSCHOOL
University Of Cebu-Banilad
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