Summary
Overview
Work History
Education
Skills
Interests
Timeline
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CHRISTINE M. BAJADA

CHRISTINE M. BAJADA

Freelancer- Virtual Assistant
Iloilo, Jaro, Iloilo City

Summary

To acquire a position that can enhance my knowledge and skills to complement those that I have learned from school in an actual job environment. In return, I offer my service and determination to be an asset to your company throughout the duration of my working period. Knowledgeable and dedicated customer service professional with extensive experience in Administrative industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work History

Customer Experience Specialist

STAY EFS
Salt Lake City, Utah
07.2022 - 03.2023
  • Responded to high volume of incoming calls utilizing listening and communication skills to identify customer problems, needs, and opportunities.
  • Utilized telephone, online chat, and email platforms to deliver outstanding customer service.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Addressed customer inquiries, concerns, and complaints by providing solutions and alternatives and followed up to confirm resolution.
  • Investigated customer complaints and escalated issues to address critical requests.

Bookkeeper

TaytaysaKauswagan Inc
01.2020 - 07.2020
  • Provide support to the Head Office Bookkeeper
  • Operate computers programmed with accounting software to record and analyze information
  • Complete bank reconciliations;
  • Create Check voucher and Journal Voucher
  • Post entries to the General Ledger
  • Detail-oriented, efficient and organized professional with extensive experience in accounting system.

Assistant HeadOffice Bookkeeper

Taytay sa Kauswagan Inc, Registry of Deeds
05.2019 - 12.2019
  • Microfinance NGO)
  • Brgy
  • Mali-ao, Pavia National Highway, Handles recording of journalizing and Payables
  • Assist the Head Office Bookkeeper
  • Practicum

Central Philippine University
11.2018 - 03.2019
  • BEST PAPER (Business Related Category)- 15TH Research & Development Week
  • Educational Media Center-Central Philippine University
  • March 9, 2019

Education

Bachelor of Science - Business Administration, Business Management

Central Philippine University
Iloilo City, Philippines
06.2015 - 04.2019

Skills

Analytical Thinkingundefined

Interests

Baking

Cooking

Social Media Management

Badminton

Timeline

Customer Experience Specialist

STAY EFS
07.2022 - 03.2023

Bookkeeper

TaytaysaKauswagan Inc
01.2020 - 07.2020

Assistant HeadOffice Bookkeeper

Taytay sa Kauswagan Inc, Registry of Deeds
05.2019 - 12.2019

Central Philippine University
11.2018 - 03.2019

Bachelor of Science - Business Administration, Business Management

Central Philippine University
06.2015 - 04.2019
CHRISTINE M. BAJADAFreelancer- Virtual Assistant