Christine Grace Pamonel
Kabankalan City
Summary
To secure a responsible career opportunity and to fully utilize my skills and capabilities, while making a significant contribution to the success of the company.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Panasiatic Solutions
10.2022 - 12.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Science in Business Administration - Financial Management
01.2022
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01.2018
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01.2012
Skills
- Hardworking in any task and can work under pressure
- Focus and self control
- Time Management
- Critical thinking and problem solving
- Good communication skills in any field of works
- Oral and written communication skills
- Teamwork and collaboration
- Respect others decision
References
Roque R., Dotimas, LPT, 09763281880, VIRTUAL ASSISTANT
Roshele P. Barcelona, Purchasing, 09190824597
Rudelyn Rama, Customer Service, 09506468275
Accomplishments
- Class Honors—2019-2020
- Department Honors—2022
Timeline
Customer Service Representative - Panasiatic Solutions
10.2022 - 12.2024
Fellowship Baptist College - Bachelor of Science in Business Administration, Financial Management
Fellowship Baptist College - ,
Tapi National High School - ,
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