Dedicated and highly organized logistics and supply chain professional with nearly 7 years of experience in airfreight and ocean freight logistics. Demonstrated expertise in coordinating and optimizing logistics operations, ensuring efficiency and cost-effectiveness throughout the supply chain. Proven ability to manage end-to-end logistics processes, cultivate strong vendor relationships, and ensure compliance with international trade regulations. Recognized for proactive problem-solving, meticulous attention to detail, and steadfast commitment to delivering exceptional service quality and on-time delivery.
Hi, I’m
Christine Cates Balanga
Summary
Overview
8
years of professional experience
Work History
GlobalTranz
Freight Broker Assistant
12.2022 - 09.2024
Job overview
- EXPORT DOCUMENTATION (end to end process)
- Data Entry
- Receiving and accepting Shippers Letter Instruction
- Process or Create Bill of Lading draft
- Reviewing purchase orders and shipping documents to ensure accuracy Making special shipping arrangements as necessary
- Able to coordinate between different parties such as account managers and ocean carrier, vendors, customers.
- Prepare and process import and export documentation according to customs regulations, laws, or procedures
- Filing of CBP - Customs and Border Protection to ensures compliance, avoids delays, and smooths the flow of goods through customs.
- AES Automated Export System - filing ensure goods leave the country legally and that all regulatory requirements are met.
- Preparation of Purchased order, HBL and MBL ocean bills of lading, Dock receipt
- Carrier Booking and Inland trucking Quotations process.
- Track and Trace process
- Documentation– check completion and correctness of forms, documents and bills.
- Facilitate the smooth movement of goods through the supply chain, and protect
the interests of all parties involved. In addition to being an important part of the logistics process - Streamlined operations for improved delivery times through effective communication with carriers and clients.
- Coordinated insurance coverage for goods and packages.
FedEx
Customs Clearance Operations
02.2017 - 12.2022
Job overview
- AIRFREIGHT LOGISTIC IMPORT & EXPORT
- Data Entry
- Documentation
- Email Management
- Meeting Management
- Customer Support
- Processing of invoices and bills amount
- Communicating with other account managers and vendors
- Low value and High value declarations (Commercial Invoices, packing list, airway
bill, shipping label) - Classify goods according to tariff coding system (HS CODES)
- Check import or export documentation to determine cargo contents and use
Tariff coding system to classify goods according to fee or tariff group. - Prepare and process import and export documentation according to customs
regulations, laws, or procedures - A customs clearance agent is involved in determining the level of duties and taxes to be paid including the processing of payments on behalf of the clients
- Calculate duty and tariff payments owed on shipments
- Obtain line release for frequent shippers of low-risk commodities, high-volume
entries, or multiple container loads - Prepare papers for shippers to appeal duty charges
- Insure cargo against loss, damage or pilferage
- Coordinating with Japan clients via chat emails about the update or request of
specific shipper company or shipment - Work with managers and quality leads and team members to implement new rules
and strategies - Conducting weekly review presentation meeting to discuss feedbacks and errors for
the team to improved quality. - Collected tariffs and duty, and refunded VAT to tourists according to import and export documents.
- Verified duty and VAT calculations and supporting documentation and collected additional fees.
- Updated logs and databases with required notes and documentation to improve data tracking.
- Worked with international regulators and logistics partners to enable cargo movement between different areas.
- Classified goods into different fee or tariff groups using set tariff systems for taxation or licensing purposes.
Education
Asian Institute of Computer Studies
from Business Information Management
2014
University Overview
The Business Information Management pathway includes occupations that provide a bridge between business processes or initiatives and information technology processes. Employees in this area help to align business and IT goals.
Skills
- Administrative Support
- Google Workspace
- Data Entry
- Project Management
- CRM
- TMS
- Cargo One
- Docuware
- Microsoft365
- Slack
- Skype
- Microsoft Office Suite - Word Excel Outlook
Timeline
Freight Broker Assistant
GlobalTranz
12.2022 - 09.2024
Customs Clearance Operations
FedEx
02.2017 - 12.2022
Asian Institute of Computer Studies
from Business Information Management
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