CHRISTINE ANNE C. CASTRO
Binangonan
Summary
To be able to fill any position that fit my qualification in order services for the benefit of the company. To gain more experience that will allow me to develop and enhance my knowledge and skill. Experienced Quality Control Inspector skilled at inspections, assessments and reporting on quality issues. Accomplished at helping companies dramatically improve production through quality control enhancements. Works well with production teams on correcting negative trends and driving improvements. Well-qualified Quality Control Inspector proficient in documentation, reporting and compliance standards. Meticulous and methodical professional with a deep understanding of manufacturing and production operations. Bringing 7 years of related experience.
Overview
22
22
years of professional experience
Work History
Quality Control Inspector
IAM AI Manufacturing
10.2023 - 12.2023
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Ensured the accuracy of measurement tools and equipment by performing regular calibration checks and maintenance.
- Streamlined the inspection process, resulting in quicker identification of defects and faster corrective actions.
PRODUCTION OPERATOR
NIDEC Philippines Corporation
03.2017 - 05.2017
Quality Assurance (QA)
KWC Kabisig Workers Cooperative
03.2012 - 06.2016
PRODUCTION OPERATOR
Toshiba Information Philippines Inc.
06.2016 - 01.2017
Case Packer/Sorter
Universal Robina Corporation
05.2007 - 09.2007
Service Crew
Jollibee Food and Corporation
01.2002 - 05.2002
Customer Service Representative
Support Service Group
06.2023 - 08.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Technical Support Representative
Ibex Global Solutions
03.2023 - 04.2023
- Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
- Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
- Boosted first-call resolution rates with efficient problem-solving skills and deep product knowledge.
- Assisted in streamlining internal processes, reducing call wait times and increasing overall efficiency.
Education
Secondary - High School Graduate
Binangonan Catholic College
Binangonan, Rizal03.2001
Primary - Grade School
Pila Pila Elementary School
Binangonan, Rizal03.1996
Skills
- Inspection Documentation
- Product Inspection
- Materials Testing
- Visual Inspections
- Quality Processes
Birthplace
Binangonan, Rizal
Personal Information
- Age: 39 years old
- Gender: October 20, 1984
- Marital Status: Single
Languages
English
Elementary (A2)
Timeline
Quality Control Inspector
IAM AI Manufacturing
10.2023 - 12.2023
Customer Service Representative
Support Service Group
06.2023 - 08.2023
Technical Support Representative
Ibex Global Solutions
03.2023 - 04.2023
PRODUCTION OPERATOR
NIDEC Philippines Corporation
03.2017 - 05.2017
PRODUCTION OPERATOR
Toshiba Information Philippines Inc.
06.2016 - 01.2017
Quality Assurance (QA)
KWC Kabisig Workers Cooperative
03.2012 - 06.2016
Case Packer/Sorter
Universal Robina Corporation
05.2007 - 09.2007
Service Crew
Jollibee Food and Corporation
01.2002 - 05.2002
Secondary - High School Graduate
Binangonan Catholic College
Primary - Grade School
Pila Pila Elementary School
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