CHRISTINE PINEDA
B7 L3, Garnet St. Raymondville Subd. Sucat, Parañaque City
Summary
Proactive and goal-oriented professional with over a 8-year background in accounts management. Excellent planning, organizational and communication skills and with swift capacity to learn and apply new skills.
Skillful in data analysis and client relationship management, my approach combines critical thinking with strong communication skills, driving continuous improvement and stakeholder satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
SENIOR ANALYST
SOCIAL SECURITY SYSTEM
04.2023 - Current
- Gathers, processes, and analyzes statistical, demographic, industry and other data pertaining to coverage and collection.
- Evaluates employer records and assesses employer’s delinquency by account verification/payroll audit, and checks if all employees are reported for coverage with corresponding contributions remitted.
- Refers employers with Social Security Law violations for appropriate legal action. Prepares and serves collection/demand letters to non-complying employers.
- Appears before the Prosecutor’s Office, Court and/or other administrative and quasi-judicial agencies, during the first hearing, if required by the lawyer handling the case or when summoned by the Prosecutor’s Office/Court, in connection with cases filed against erring employers.
- Monitors compliance of all employers and those in the special sectors such as security agencies, manpower cooperatives, construction companies and mining and power companies.
JUNIOR ANALYST
SOCIAL SECURITY SYSTEM
11.2016 - 04.2023
- Manages and monitors members' (Employer [ER] and Self-Employed [SE]) accounts according to nature and size and compliance to Social Security (SS) Law and implements approved marketing plan to meet corporate goals of expanding coverage and increasing revenue.
SERVICE BUREAU CLERK
SOCIAL SECURITY SYSTEM
11.2015 - 11.2016
- Receives and screens, within set performance targets established for a Junior Member Service Representative, claims for death, partial and total disability, retirement, funeral benefits, loan applications, sickness, maternity, and employee compensation benefits submitted by members and their beneficiaries.
HR ASSISTANT
LANDBANK OF THE PHILIPPINES
10.2013 - 12.2014
- Processing of the Performance Target Worksheet and Appraisal Reports (PTWARs) in accordance with the MPMP Guidelines
- Documented records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
Education
Bachelor of Science - PSYCHOLOGY
FAR EASTERN UNIVERSITY
Nicanor Reyes Sr. St., Sampaloc, Manila04-2013
Skills
- Client management
- Data analysis
- Performance monitoring
- Stakeholder communication
- Account reconciliation
- Documentation and reporting
- Continuous improvement
- Data integrity assurance
- Critical thinking/ Decision-making
- Verbal and written communication, Excel proficiency
Certification
PROFESSIONAL CIVIL SERVICE EXAM ELIGIBLE
Timeline
SENIOR ANALYST
SOCIAL SECURITY SYSTEM
04.2023 - Current
JUNIOR ANALYST
SOCIAL SECURITY SYSTEM
11.2016 - 04.2023
SERVICE BUREAU CLERK
SOCIAL SECURITY SYSTEM
11.2015 - 11.2016
HR ASSISTANT
LANDBANK OF THE PHILIPPINES
10.2013 - 12.2014
PROFESSIONAL CIVIL SERVICE EXAM ELIGIBLE
Bachelor of Science - PSYCHOLOGY
FAR EASTERN UNIVERSITY
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