Summary
Overview
Work History
Education
Skills
Timeline

CHRISTINE ESTRADA

Pasig, Metro Manila

Summary

Dynamic Account Manager with proven success at DCI INT'L I.T SOLUTIONS & SERVICES CORP., excelling in client satisfaction and retention. Skilled in project management and relationship building, I effectively collaborated with teams to deliver tailored IT solutions, enhancing service quality and achieving significant improvements in client engagement.

Overview

2
2
years of professional experience

Work History

Account Manager

DCI INT'L I.T SOLUTIONS & SERVICES CORP.
09.2023 - Current
  • Managed client accounts to ensure satisfaction and retention through effective communication and relationship building.
  • Collaborated with cross-functional teams to deliver tailored IT solutions that meet client needs and expectations.
  • Monitored project timelines and deliverables, ensuring alignment with client goals and contractual obligations.
  • Resolved customer inquiries and issues promptly, maintaining high standards of service quality throughout interactions.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.

Education

Bachelor of Arts - Architecture

Technological Institute of The Philippines, Quezon City, Metro Manila, Philippines

Construction Operations Group of MDC BuildPlus, Inc.

Construction Quality Control Inspector

• Completed 200 hours of On-the-Job Training (July 1, 2017 to September 16, 2017)

• Shown efficiency and diligence in performing assigned tasks


High School Diploma -

Tañong High School , Marikina City, Metro Manila, Philippines
03-2013
  • Degree Awarded with Honors
  • Student Officer (Secretary / Treasurer)

Skills

  • Account management
  • Customer service
  • Teamwork and collaboration
  • Sales development
  • Goals and performance
  • Project management
  • Documentation and reporting
  • Schedule management
  • Compliance requirements
  • Prioritizing workflows

Timeline

Account Manager - DCI INT'L I.T SOLUTIONS & SERVICES CORP.
09.2023 - Current
Technological Institute of The Philippines - Bachelor of Arts, Architecture
Tañong High School - High School Diploma,

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CHRISTINE ESTRADA