CHRISTINE BALAYO
Retail Business Owner
Imus, Province Of Cavite
Summary
Results-driven with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work History
Retail Business Owner
Balz Meatshop
10.2018 - Current
- Improved operational efficiency by establishing clear goals, setting performance expectations, and monitoring progress regularly.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Promoted business via social media to generate leads and maximize brand identity.
- Established a solid online presence through engaging social media content and responsive website design to reach a wider audience base effectively.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Grew business revenue by identifying new market opportunities and implementing targeted marketing strategies.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Oversaw inventory management processes ensuring optimal stock levels while minimizing wastage and storage costs.
- Managed day-to-day operations with strong organizational skills, ensuring smooth workflows and timely completion of tasks.
- Increased client satisfaction by providing personalized business solutions and exceptional customer service.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
Spare Parts - Product Coordinator
Swiss Watch Group LLC
11.2015 - 03.2017
- Issues Purchase Orders (PO's) within the specified quantity, quality and timeline specified by the Brand Managers
- Coordinates with the suppliers to follow up on the status of current and outstanding orders when necessary; keeps the Brand Manager informed
- Responsible in handling customers complaints related to defects, shortages, missing parts and resolves them
- Visits the company Warehouses on regular basis
- Revises and update the quantity, price and technical specifications of purchased items regularly; ensuring competent quality execution of all regular purchasing duties and administrative work
- Quarterly reviews the spare parts stocks and provide the spare parts utilization report to the Brand Managers
- Responsible in providing spare parts coding and retail prices
- Tracking the shipments and maintaining records of all incoming and pending orders
- Coordinating with Warehouse, Accounts and Suppliers to solve discrepancies in incoming shipments
Procurement Specialist
Max's Group of Companies
05.2014 - 09.2015
- Interfaces with the Head of Procurement and Marketing to plan and prioritize purchasing activities
- Negotiated favorable contracts with vendors for long-term supply agreements, securing stable pricing and reliable product availability.
- Facilitated transparent bidding processes for supplier selection, ensuring fairness and adherence to established guidelines.
- Manages the stock planning process and inventory levels
- Reviews planned orders, create requisitions for purchased items, and manage approval process
- Creates Product Descriptions and issues Purchase Orders in the ERP system
- Transmits and prioritizes approved purchase orders and supporting documents to supplier
- Tracks order acknowledgement, prepares and communicates shortage and backlog reports, and provides visibility of potential interruptions to internal customers
- Tracks orders and confirms lead times, delivery dates, and costs
- Reviews, updates, and maintains purchase orders until they are closed
- Ensures orders adhere to supplier agreements and contracts; reports nonconformances
- Supports Finance in resolving delivery and invoice discrepancies
- Identifies opportunities and implements actions to achieve efficiencies
- Contributes to developing a strong, reliable and diverse local and global supplier base
- Contributes to efficient category management of Food and Nonfood Materials
- Attend meetings, seminars, trade shows, and conferences to learn about new industry trends and make contacts with suppliers
- Interview vendors and visit supplier's plants and distribution centers to examine and learn about products, services and prices
- Prepares monthly report (Quarterly Savings, Price History, Complete Canvass Sheets and Quotations, P.O Balances)
- Filling and sorting documents for audit purpose
- Assist on other tasks that may assigned by immediate Superior from time to time
- Tracked purchase orders and followed up with vendors and carriers to support timely deliveries.
- Developed and maintained detailed records of all procurement activities for accurate tracking and reporting purposes.
- Maintained up-to-date database of suppliers, vendors and contracts to support accurate recordkeeping.
- Established relationships with vendors and suppliers to streamline procurement operations.
Purchasing Assistant
LBG Industries Incorporated
10.2011 - 05.2014
- Review purchases requests pertinent and important information (such as specifications and request approvals) and prepares purchase orders and obtain appropriate approval for the purchase order
- Assist the Buyer/Purchaser in canvassing activities, obtaining quotes for purchases from preferred and approved suppliers and from time to time assist in the negotiation of rates, terms of payments and discounts
- Orders material from preferred and approved suppliers and communicate on delivery matters (i.e
- Schedule and time of delivery, pick up dates and time) to ensure that the materials needed arrives on time
- Follow up delivery schedules and find out the causes of delivery delays and relate the same to the immediate supervisor
- Ensures that the immediate supervisor is well informed about the delivery schedules and causes of delays
- Reconciles purchase orders to invoices to ensure that there are no discrepancies
- Maintains suppliers list and catalog, records such as purchase orders, invoices, price listing information, etc
- Perform other duties as may be assigned from time to time by the immediate supervisor or by the Management in the absence of the immediate supervisor
Purchasing Assistant
Manila Hotel Corporation
11.2008 - 10.2011
- Handles the acquisition of Food and Non-food supplies requirement
- Conduct canvass and negotiation of the needed items requested by enduser/department
- Coordinates with end user on the required specifications of the items requested
- Recommends approval of potential supplier for inclusion to company lists of suppliers
- Secures quotations of needed items as supporting documents to Purchase Orders
- Prepares Purchase Orders in accordance to Company Policy and Procedures
- Coordinates with Receiving Section on items ordered
- Files supplier's company profile for future reference
- Negotiates agreements for service and maintenance of office machines and equipment
- Participates in handling orders of engineering and hardware items related to the ongoing renovations and construction at the hotel
- Performs other duties as may be assigned by immediate supervisor
Secretary for the Vice President
Manila Hotel Corporation
11.2008 - 12.2009
- Provide secretarial assistance such as - arrange appointments, schedule meetings, receive visitors, screen phone calls, make travel arrangements and respond to requests for information
- Privy to information of high importance, protect its sanctity and channelize such information to only the intended recipients
- Attend to and respond to communication from senior officials/dignitaries and other important personnel in the absence of the Vice President
- Monitor and screen all incoming communication for the Vice President, prioritize according to importance and bring relevant communication to his notice for action
- Receive all bills and other documents pertaining to administrative and financial approval, sort and prioritize the same for approval by the Vice President
- Assist in co-ordinating the visits and programmes for national and international missions, including collection and collation of briefing material etc
- Take dictation for critical correspondence and ensure their proper recording
- Prioritise and bring critical matters to the notice of the Manager
- Maintain and update files and retrieve relevant information as and when required
- Maintain database, visiting cards, address, telephone numbers etc
Education
Bookkeeping NC3 - Bookkeeping
Technical Education & Skills Development Authority
Imus 01.2021 - 04.2021
Bachelor of Science - Secondary Education, Mathematics
Sorsogon State University
Sorsogon City 06.2004 - 03.2008
Skills
Food/Nonfood Material Sourcing
Communication skills
Professional procurement methods
Negotiation skills
Supplier management skills
Logistics experience
Customer service methods
Interpersonal skills
Adaptability
Integrity
Strategic thinking
Proactivity
Seminars And Trainings Attended
- HACCP and Basic Food Safety Seminar, Max's Commissary, 06/05/14
- Environmental Management System (ISO 14001:2004) Awareness Training, Manila Hotel, 11/03/09
- CUSTOMER SERVICE TRAINING, LEVEL 1, Manila Hotel, 06/25/09
- BASIC TRAINING COURSE FOR UNIT LEADERS, Sorsogon East Central School, Burabod, Sorsogon City, 12/17/07 - 12/20/07
Acknowledgment
I hereby acknowledge that the above information is true and correct to the best of my knowledge and belief.
Timeline
Bookkeeping NC3 - Bookkeeping
Technical Education & Skills Development Authority
01.2021 - 04.2021
Retail Business Owner
Balz Meatshop
10.2018 - Current
Spare Parts - Product Coordinator
Swiss Watch Group LLC
11.2015 - 03.2017
Procurement Specialist
Max's Group of Companies
05.2014 - 09.2015
Purchasing Assistant
LBG Industries Incorporated
10.2011 - 05.2014
Purchasing Assistant
Manila Hotel Corporation
11.2008 - 10.2011
Secretary for the Vice President
Manila Hotel Corporation
11.2008 - 12.2009
Bachelor of Science - Secondary Education, Mathematics
Sorsogon State University
06.2004 - 03.2008