Christina Tinay

Billing Staff Member

Inter-Medical Unified Systems Inc.

Imus, Cavite

07.2019 - Current

Perform data entry and maintain billing records.
Resolve any discrepancies with customer payments or account balances.
Monitor customer accounts to ensure timely payment of invoices.
Process credit card payments, refunds, and other transactions as needed.
Generate reports regarding customer accounts, payments, and aging receivables.
Answer customer inquiries related to billing processes or procedures.
Maintain updated contact information for customers in the system database.
Prepare bank deposits for incoming payments received by mail or electronic transfer.
Contact delinquent customers to arrange payment plans or discuss outstanding balances due.
Issue credits to customers when necessary after verifying documentation is complete.
Conduct research on past due accounts before sending out collection notices.
Liaise between internal departments, external vendors, and customers concerning billing matters.
Calculated discounts, percentage allocations and credits.
Ensure compliance with company policies regarding billing practices and procedures.
Investigated and resolved issues to maintain billing accuracy.
Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
Processed and sent invoices, adjustments and credit memos to customers.
Worked with team members and leadership to identify and develop process improvements.
Contacted insurance providers to verify insurance information and obtain billing authorization.
Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
Recorded amounts due for items purchased or services rendered by preparing statements, bills or invoices.
Answered customer questions to maintain high satisfaction levels.
Submitted claims to insurance companies.
Managed all payments processing, invoicing and collections tasks.
Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
Performed insurance verification, pre-certification and pre-authorization.
Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
Input statement information, reconciled accounts and resolved discrepancies.
Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
Assessed billing statements for correct diagnostic codes and identified problems with coding.
Generated and distributed month-end statements for customers and resolved related concerns.
Maintained accounting ledgers by verifying and posting account transactions.
Provided prompt and accurate services through knowledge of government regulations, health benefits and healthcare terminology.
Performed accurate and fully compliant monthly closing processes, accruals and journal entries.
Eliminated inaccuracies in accounts payable payments by verifying information prior to generating checks and electronic payment transfers.
Reviewed purchase orders, sales tickets and charge slips to compute fees or charges due.

Summary

Overview

Work History

Billing Staff Member

Education

Bachelor of Science - Office Administration

Certificate in Computer Secretarial

Skills

Accomplishments

Certification

Languages

References

Timeline

Billing Staff Member

Bachelor of Science - Office Administration

Certificate in Computer Secretarial

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