ON CALL WAITER
Waterfront Hotel & Casino Cebu City
09.2023 - Current
Hi, I’m
Christian Tracy M. Lapeciros
Cebu
Summary
To secure employment with reputable institution, where I can utilize my skills and education to the maximum.
Work History
Waterfront Hotel & Casino Cebu CityCEBU
ON CALL WAITER
09.2023 - Current
Job overview
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
Filipino Homes
Real Estate Agent
01.2021 - Current
Job overview
- Expanded client base through consistent networking events, maintaining a high level of customer service and professionalism.
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
Schools Division of Cebu City
Administrative Assistant II/Accounting Clerk IV
02.2022 - 08.2023
Job overview
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Assisted in annual budget preparation, ensuring accurate data entry and analysis for informed decision making.
- Supported audit preparations through meticulous documentation review and prompt response to auditor inquiries.
Department of Social Welfare and Development
Community Facilitator
08.2021 - 12.2021
Job overview
- Enhanced community engagement by organizing and facilitating regular meetings, workshops, and events.
- Increased participation in community programs by implementing targeted outreach strategies.
- Played an instrumental role in developing a strategic plan for addressing key issues identified by residents as high priorities for the community.
Waterfront Cebu City Hotel and Casino
Food Server
08.2017 - 04.2018
Job overview
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
- Established rapport with regular customers, fostering loyalty through personalized service experiences.
- Addressed dietary restrictions or allergies with care, communicating clearly with kitchen staff to avoid errors in meal preparation.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
Bai Hotel Cebu
Service Associate
05.2017 - 07.2017
Job overview
- Increased table turnover rate through efficient order taking and timely delivery of dishes.
- Handled guest complaints professionally, resulting in satisfied customers and repeat business.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
- Continuously updated knowledge on wine pairings, enabling expert recommendations for diverse clientele.
- Adhered to all company policies and procedures while consistently delivering high-quality service experiences for every guest interaction.
Waterfront Cebu City Hotel and Casino
Food Server
03.2016 - 04.2017
Job overview
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
- Established rapport with regular customers, fostering loyalty through personalized service experiences.
- Addressed dietary restrictions or allergies with care, communicating clearly with kitchen staff to avoid errors in meal preparation.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
Education
University of Southern Philippines Foundation
Trainers Methodology Certificate 1
Mandaue City College
Diploma in Professional Education
Visayas State University, Visca, Baybay City, Leyte
Bachelor of Science in Hotel, Restaurant and Tourism Mgt. (BSHRTM)
Visayas State University, ViscaBaybay City, Leyte
FBS NC11 Food and Beverage Services Certificate of Program Registration
Skills
Clerical Support
Reception oversight
Wine Pairings
Exceptional customer service
Luxury experience management
Market monitoring
Property tours and inspections
Attention to Detail
Loan Closing
Eligibility
- Licensed Professional Teacher, 1704760
- National Police Commission (NapolCom) Passer, 00001033
References
- Roda May Duca Cabalhin,Branch Manager at Tamp Cafe & Co., Tsai Wilson St. Lahug Cebu City, 0977 352 4729
- Gretchen Bilagantol, Outlet Supervisor at Lobby Lounge Waterfront Hotel and Casino Lahug Cebu City, 0915 262 6626
- Jseph L. Anislag, Lobby Lounge Ambassador at Waterfront Hotel and Casino Lahug Cebu City, 0956 658 3842
Timeline
Administrative Assistant II/Accounting Clerk IV
Schools Division of Cebu City
02.2022 - 08.2023
Community Facilitator
Department of Social Welfare and Development
08.2021 - 12.2021
Real Estate Agent
Filipino Homes
01.2021 - Current
Food Server
Waterfront Cebu City Hotel and Casino
08.2017 - 04.2018
Service Associate
Bai Hotel Cebu
05.2017 - 07.2017
Food Server
Waterfront Cebu City Hotel and Casino
03.2016 - 04.2017
University of Southern Philippines Foundation
Trainers Methodology Certificate 1
05.2019
Mandaue City College
Diploma in Professional Education
05.2018
Visayas State University, Visca, Baybay City, Leyte
Bachelor of Science in Hotel, Restaurant and Tourism Mgt. (BSHRTM)
05.2015
Visayas State University, ViscaBaybay City, Leyte
FBS NC11 Food and Beverage Services Certificate of Program Registration
05.2013