CHRISTIAN R. AMAR
Crewing Assistant
Mandaluyong City
Summary
I am seeking a competitive and challenging environment where I can serve your organization and establish a career for myself.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
CREWING ASSISTANT
Avior Marine Inc.
08.2022 - 03.2024
- Arranges the required crew documents in the folder prior dispatch
- Apply visa as needed
- Apply Flag State as needed
- Ensures that crew information in the AMS is updated and relevant documents are being uploaded
- Endorse seafarer to Training Department
- Endorse and give Medical referral to seafarers
- For mandatory trainings required by the Principal
- Prepares and scans 201 files of crew and crew documents
- Prepares relevant letters (LOG, LOI AND TO THE MASTER) during dispatch
- Compile all documents needed in the Airport such as Contract, OEC, LOG/OKTB, Passport and Seamans book
- Ensures that all mails/ parcels for the crew onboard are hand carried by the joining crew
- Prepares and submits allotment slips of crew to the Accounting Dept
- Prepares extension of contract of the onboard crew for POEA.
CREWING ASSISTANT
UNITED PHILIPPINE LINES INC.
04.2022 - 08.2022
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Greeted seafarer with friendliness and professionalism
- Received documents from the Ex-Crew and New Hires
- Checking of documents if there is an expired documents and advise crew to have their refresh or full course depending on the training that is expired.
- Prepare documents and relevant letters such as LOG, TO THE MASTER, AND OKTB.
- Endorse them to Medical center.
CHAT SUPPORT REPRESENTATIVE
CHUBB CORPORATION
07.2021 - 02.2022
- Remedied issues quickly and within parameters of company-mandated policies and procedures.
- Trained new team members on live chat procedures and customer service protocols.
- Responded to customer inquiries and provided accurate information about products and services via live chat.
- Assisted customers with order placement, product returns and order tracking.
- Resolved customer complaints by identifying problems, suggesting solutions and implementing corrective action.
- Monitored customer conversations and provided timely, knowledgeable assistance.
CREWING/DISPATCH ASSISTANT
MANILA SHIPMANAGEMENT AND MANNING INC.
03.2020 - 09.2020
- Arranges the required crew documents in the folder prior dispatch
- Ensures that crew information in the DANAOS is updated and relevant documents are being uploaded
- Endorse seafarer to Training Department
- Endorse and give Medical referral to seafarers
- For mandatory trainings required by the Principal
- Prepares and scans 201 files of crew and crew documents
- Prepares relevant letters (LOG, LOI AND TO THE MASTER) during dispatch
- Compile all documents needed in the Airport such as Contract, OEC, LOG/OKTB, Passport and Seamans book
- Ensures that all mails/ parcels for the crew onboard are hand carried by the joining crew
- Prepares and submits allotment slips of crew to the Accounting Dept
- Prepares extension of contract of the onboard crew for POEA.
PUBLIC AREA ATTENDANT
GRAMERCY RESIDENCES
07.2017 - 06.2019
- Cleared rubbish and debris from lobby, elevators, stairways and hallways to uphold cleanliness standards.
- Assisted in maintaining safe work environment for team members and guests through visual inspection of common areas during shift.
- Preserved cleaning equipment and reported maintenance deficiencies or irregularities to supervisor.
- Practiced safe work habits, wore protective safety equipment and followed MSDS and OSHA standards to maximize safety and prevent accidents.
- Supervised supplies in inventory and submitted reorder requests.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
- Handled hazardous cleaning supplies to remove dirt, dust, grease and film from surfaces according to proper procedures and labeling.
CHAT SUPPORT SPECIALIST
GLOBE TELECOM
06.2015 - 08.2017
- Cultivated relationships with new customers and maintained good partnerships with existing clients.
- Handled inbound customer chat conversations from various websites.
- Monitored customer conversations and provided timely, knowledgeable assistance.
- Assisted customers with order placement, product returns and order tracking.
- Remedied issues quickly and within parameters of company-mandated policies and procedures.
Education
Bachelor of Science in Hotel & Restaurant Management -
Jose Rizal University
03.2011 - 04.2015
Skills
Time Management
Computer Skills
Fast Learner
Document Preparation
Personal Information
Date of Birth: 03/14/95
References
Edgardo M. Malvar, Fleet Manager, Avior Marine Inc., 09178845374
Training
- Continuing Agency Education Program, 12/08/202
- Boers Crew Services and KLM Royal Dutch Airlines, 11/24/2023
Timeline
CREWING ASSISTANT
Avior Marine Inc.
08.2022 - 03.2024
CREWING ASSISTANT
UNITED PHILIPPINE LINES INC.
04.2022 - 08.2022
CHAT SUPPORT REPRESENTATIVE
CHUBB CORPORATION
07.2021 - 02.2022
CREWING/DISPATCH ASSISTANT
MANILA SHIPMANAGEMENT AND MANNING INC.
03.2020 - 09.2020
PUBLIC AREA ATTENDANT
GRAMERCY RESIDENCES
07.2017 - 06.2019
CHAT SUPPORT SPECIALIST
GLOBE TELECOM
06.2015 - 08.2017
Bachelor of Science in Hotel & Restaurant Management -
Jose Rizal University
03.2011 - 04.2015