Christian Lowell Galicia
Al Juffair
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Receptionist
Padel Kingdom
01.2025 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Barista
Padel Kingdom
01.2025 - Current
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Real estate agent
SMDC
01.2020 - Current
- Facilitated open house viewings for potential buyers to engage interest.
- Negotiated successful property deals by building strong relationships with clients.
- Coordinated appointments with prospective buyers to showcase properties on the market.
- Prepared accurate legal documentation for all transactions, avoiding potential disputes.
Sales marketing manager
Tandoori Tarka Restaurant W.L.L.
08.2024 - 01.2025
- Increased brand visibility by creating and implementing effective marketing strategies.
- Boosted customer engagement by developing compelling content for social media platforms.
- Designed promotional materials that effectively conveyed our brand message.
- Created social media content to promote brand awareness and increase audience engagement.
Head Coach
Larong Hockey Sa Pilipinas INC
10.2020 - 07.2023
- Developed team cohesion by implementing effective communication strategies.
- Conducted training sessions for improved performance.
- Enhanced player skills with rigorous practice drills.
- Provided guidance to players, leading to increased confidence.
- Fostered a positive environment, resulting in higher morale amongst the team.
- Organised a regular schedule of games and practices for optimal preparation.
- Implemented game strategies, achieving tactical superiority over opposing teams.
- Delivered motivational speeches to inspire peak performance from athletes.
- Monitored player fitness levels with regular physical assessments, ensuring optimal health and performance.
- Coordinated travel arrangements to ensure smooth logistics for away games.
- Created comprehensive playbooks, aiding in strategic development of the team's game plan.
- Established strong relationships with sporting bodies and clubs for enhancing networking opportunities.
- Streamlined coaching programmes, making them more effective and productive.
- Managed all aspects of team administration to maintain seamless operations during match days and training sessions.
- Handled media interactions after games, promoting a positive image of the team and club.
- Attended professional development courses continually updating coaching knowledge.
- Reviewed match footage for identifying areas of improvement in game strategy.
- Facilitated open lines of communication between players, staff and management improving overall coordination.
- Devised individual plans for players catering their specific needs and strengths.
- Scouted talent at youth level bringing promising athletes into the fold.
- Cultivated positive team culture by promoting sportsmanship, discipline and mutual respect.
- Delivered group and individual coaching to high professional level, regularly communicating detailed feedback to players.
- Undertook administrative duties, contributing to facility improvements, attending team meetings and implementing initiatives.
- Managed team communication, disseminating information about schedules, events and expectations.
- Managed budgets and operations to reach targets, optimise services and improve satisfaction.
- Planned and led training sessions to motivate players and improve gameplay.
- Promoted safety and welfare of young children by following safeguarding principles.
- Adapted coaching style depending on needs and abilities of different teams and individuals.
- Built confidence of players by offering individual praise and recognising progress and achievements.
- Demonstrated specific skills and techniques, providing time for controlled practice.
- Consistently applied effective, innovative coaching methods to meet and exceed team needs.
- Nurtured cohesive teams using motivational and team-building strategies.
- Instilled sense of commitment, drive and responsibility in young people.
- Earned players' respect by demonstrating expertise in coaching.
- Planned and facilitated regular sessions using evidence-based practices to improve performance.
Supervisor
Tasty Table
02.2020 - 03.2020
- Ensured smooth operations with regular maintenance checks.
- Managed daily operations to increase productivity.
- Oversaw inventory management to avoid any shortage or excess stock issues.
Sports consultant
Parañaque City Hall
11.2018 - 04.2019
- Enhanced athlete performance with detailed nutritional guidance.
- Coordinated team training sessions to improve overall performance.
- Provided expert advice to athletes for improved competitive edge.
- Streamlined administrative processes within the sports department for increased efficiency.
- Developed marketing strategies, raising awareness of local sporting events.
- Implemented new coaching techniques, resulting in better player development.
Assistant coach
Larong Hockey Sa Pilipinas INC.
03.2017 - 04.2019
- Increased player performance by implementing new training routines.
- Coordinated travel arrangements for smoother team logistics.
- Provided crucial tactical input during matches, leading to improved results.
- Assisted head coach with daily administrative tasks for efficient functioning of the team.
- Conducted regular player assessments, contributing to individual improvement plans.
- Developed comprehensive game strategies to enhance team performance.
- Facilitated skill development sessions, promoting technical growth among players.
- Fostered a positive environment within the team through strong interpersonal skills and motivational techniques.
- Reviewed game footage with players, leading to increased understanding of tactics and strategies.
- Supported recruitment process by evaluating potential player's abilities and fitness levels, resulting in stronger squad formation.
Education
Advance Diploma (undergraduate) - Psychology
Raffles College Higher Education
MalaysiaSkills
- Relationship Management
- Sales techniques
- Social media marketing
- Public Relations strategy
- Hiring and training management
Languages
English
Intermediate
Affiliations
- Sports
- Business
- Barista
- Fitness
Accomplishments
- 2023 SALES EXCELLENCE AWARD, TOP TWO INTERNATIONAL MARKETING PARTNER 3RD QUARTER OF 2023
Certification
- CERTIFICATION OF ACCREDITAION AS AN ACCREDITED INTERNATIONAL MARKETING PARTNER - SM DEVELOPMENT CORPORATION
- CERTIFICATE OF COMPLETION - COMPLETING THE COFFEE TRAINING PROGRAM AT THE RAYNECHELS FOOD & BEVERAGES - 25TH OF FEBRUAARY 2024
- CERTIFICATE OF COMPLETION - FITNESS TRAINER 2019 (ACCREDITED:COURSE #1000563)
- CERTIFICATE OF COMPLETION - DIET & NUTRITION COACH (ACCREDITED: ONLINE COURSE #1000658)
- DIPLOMA OF COMPLETION - L1 PADEL COACH
- AHF COACHING WORKSHOP LEVEL-1 COACHING COURSE
- INDOOR HOCKEY UMPIRING LEVEL 1
Personal Information
Name & contact
Timeline
Receptionist
Padel Kingdom
01.2025 - Current
Barista
Padel Kingdom
01.2025 - Current
Sales marketing manager
Tandoori Tarka Restaurant W.L.L.
08.2024 - 01.2025
Head Coach
Larong Hockey Sa Pilipinas INC
10.2020 - 07.2023
Supervisor
Tasty Table
02.2020 - 03.2020
Real estate agent
SMDC
01.2020 - Current
Sports consultant
Parañaque City Hall
11.2018 - 04.2019
Assistant coach
Larong Hockey Sa Pilipinas INC.
03.2017 - 04.2019
- CERTIFICATION OF ACCREDITAION AS AN ACCREDITED INTERNATIONAL MARKETING PARTNER - SM DEVELOPMENT CORPORATION
- CERTIFICATE OF COMPLETION - COMPLETING THE COFFEE TRAINING PROGRAM AT THE RAYNECHELS FOOD & BEVERAGES - 25TH OF FEBRUAARY 2024
- CERTIFICATE OF COMPLETION - FITNESS TRAINER 2019 (ACCREDITED:COURSE #1000563)
- CERTIFICATE OF COMPLETION - DIET & NUTRITION COACH (ACCREDITED: ONLINE COURSE #1000658)
- DIPLOMA OF COMPLETION - L1 PADEL COACH
- AHF COACHING WORKSHOP LEVEL-1 COACHING COURSE
- INDOOR HOCKEY UMPIRING LEVEL 1
Advance Diploma (undergraduate) - Psychology
Raffles College Higher Education
Similar Profiles
Elena OikonomouElena Oikonomou
Front Desk Receptionist at Vibora Padel AcademyFront Desk Receptionist at Vibora Padel Academy
Tiziano ChialvaTiziano Chialva
Front Desk Receptionist at I-95 PadelFront Desk Receptionist at I-95 Padel
Lee-Ann LamontLee-Ann Lamont
Sales and Padel Coach at Virgin Active Padel ClubSales and Padel Coach at Virgin Active Padel Club