CHRISTIAN JEREMY CRUZ SANTOS
Hospitality
Bacoor City,CAV
Summary
Seasoned Hospitality professional competent in keeping guest needs balanced with business targets. Highly organized, Smooth and efficient multitasker and planner. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
F&B Trainee
Monarch Casino Resort Spa
Black Hawk, CO
03.2021 - 03.2022
- F&B Rotational (BOH) – Setting up cook stations and stocking with prep supplies, Prepping food on the line and cooking food items to quality guidelines and standardized recipes
- In-Room Dining, Restaurant Operation, Banquet Operation, Buffet Operation.
Busser
Buffalo Phil's Pizza & Grille
Lake Delton, WI
04.2019 - 06.2019
- Cleared and cleaned ~300 tables per shift quickly and thoroughly to allow speedy turnovers, Removed plates politely and unobtrusively.
- Maintained a clean environment by sweeping and mopping and swiping down surfaces as needed and assisted with serving duties as necessary.
Room Attendant
Kalahari Resorts and Convention
Wisconsin Dells, WI
03.2019 - 06.2019
- Cleaning Vacant and stay over guest rooms daily
- Performing cleaning procedures daily in guest rooms to include changing linens, dusting, scrubbing tub/shower, sinks and mirror, empty waste baskets, and transport other trash and waste to disposal area
- Maintained linen cart so that it was neat and organized.
- Responded to guest requests for assistance, toiletries and personal care items.
Food Server
BBQ Chicken and Pizza, Daang Hari Bacoor
Molino
06.2016 - 10.2017
- Managed a 7 table section, serving ~150 guest per shift, memorized daily specials and actively anticipating guests’ needs to make dining experience seamless and enjoyable.
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
Education
Bachelor of Science - Hotel And Restaurant Management
ISHRM School System Inc
Habay, Bacoor City 10.2015 - 10.2019
Skills
Detail-oriented
undefinedTimeline
F&B Trainee
Monarch Casino Resort Spa
03.2021 - 03.2022
Busser
Buffalo Phil's Pizza & Grille
04.2019 - 06.2019
Room Attendant
Kalahari Resorts and Convention
03.2019 - 06.2019
Food Server
BBQ Chicken and Pizza, Daang Hari Bacoor
06.2016 - 10.2017
Bachelor of Science - Hotel And Restaurant Management
ISHRM School System Inc
10.2015 - 10.2019
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