CHRISTIAN TALLE
Consolacion
Summary
Experienced with financial transaction management, ensuring accurate and timely settlements. Utilizes strong analytical abilities to resolve discrepancies and ensure compliance with regulatory standards. Track record of effective collaboration and maintaining high standards of accuracy and efficiency.
Overview
3
3
years of professional experience
Work History
Settlement Officer
PearlPay
Cebu City
03.2025 - 10.2025
- Managed Payment Processing: Efficiently processed payments manually and via secure payment gateways, ensuring accuracy and timely completion of both deposits and withdrawals.
- Transaction Reconciliation: Reconciled all transactions, including deposits and withdrawals, ensuring alignment with bank statements and internal financial records.
- Customer Service Collaboration: Worked closely with the customer service team to address client concerns, resolve payment issues, and provide timely updates on transaction status.
- Dispute Resolution: Investigated and resolved payment discrepancies, chargebacks, and disputes, coordinating with clients and financial institutions to ensure quick and fair resolutions.
- Record Maintenance: Maintained accurate and up-to-date transaction logs for audit purposes, ensuring compliance with financial regulations and internal policies.
- Financial Reporting: Generated detailed transaction reports for management, highlighting discrepancies, trends, and payment volumes for monthly and quarterly reviews.
- Compliance & Security: Ensured all transactions met security protocols and complied with regulatory standards, safeguarding sensitive customer data.
Payment Processor
InteracTech Solutions inc.
Cebu City
07.2024 - 03.2025
- Payment Processing: Managed and processed customer payments, both manually (e.g., wire transfers, cheques) and via various payment gateways (e.g., credit card transactions, online bank transfers). Ensured accurate entry of transaction details, including amounts, payer information, and reference numbers. Verified transaction approvals and monitored payment status to ensure successful completion.
- Transaction Reconciliation: Reconciled daily, weekly, and monthly deposit and withdrawal transactions across multiple payment systems, ensuring alignment with bank statements and internal financial records. Conducted thorough reviews of bank and transaction logs, identifying discrepancies and initiating corrective actions. Collaborated with accounting and finance teams to ensure all records were properly updated and balanced.
- Deposit & Withdrawal Management: Processed customer deposits and withdrawals with a focus on accuracy, ensuring the correct transfer of funds between accounts. Assisted customers with payment-related queries, resolving disputes regarding deposits, withdrawals, or payment errors in a timely and professional manner.
- Reporting & Documentation: Generated comprehensive transaction reports detailing deposits, withdrawals, and payment gateway activities for internal stakeholders. Maintained and organized all transaction-related documentation for audit and regulatory compliance.
- System & Software Management: Operated and monitored transaction processing software and payment gateway systems, ensuring all technical components functioned optimally.
- Cross-functional Collaboration: Worked closely with finance, accounting, and customer support teams to resolve transaction-related issues and streamline payment processing workflows. Liaised with external banks and payment service providers to resolve discrepancies and ensure smooth transaction processing.
- Customer Support: Provided exceptional support to clients, addressing inquiries, resolving transaction issues, and ensuring a positive customer experience.
Data Encoder
City Social Welfare and Development Office
Danao City
07.2022 - 12.2022
- Scanned documentation and entered into database to maintain accurate records
- Identified errors in data entry and related issues, reporting to supervisors for resolution
- Created and maintained spreadsheets using Excel
- Transferred data from paper formats into database systems to keep digital formats
- Processed and printed identification for single-parent status
- Developed and maintained report to track data entry progress
- Transcribed data accurately from paper/electronic documents into specified databases
Education
Information Technology
Colegio De San Antonio De Padua
Danao, Province Of Cebu, Philippines06.2022
High School Diploma -
Northeastern Cebu Colleges Inc.
Danao, Province Of Cebu, Philippines03-2020
Skills
- Payment Systems (Manual & Online Gateways)
- Reconciliation & Transaction Management
- Bank Statement Reconciliation
- Excel & Financial Software Proficiency
- Customer Service & Problem Resolution
- Compliance Knowledge (AML, KYC)
- Reporting & Documentation
- Data Entry Skills
- Database Management
- Database Systems
- Transferred data from paper formats into database systems to keep digital formats
- Spreadsheets
- Communication Skills
- Banking Services
- Digital Data
- Administrative Operation
Websites
References
Jessevie, Pilapil, 09959036478, PearlPay
Timeline
Settlement Officer
PearlPay
03.2025 - 10.2025
Payment Processor
InteracTech Solutions inc.
07.2024 - 03.2025
Data Encoder
City Social Welfare and Development Office
07.2022 - 12.2022
Information Technology
Colegio De San Antonio De Padua
High School Diploma -
Northeastern Cebu Colleges Inc.