CHRISTIAN PAUL S. GUIMONG
Technician
Manila
Summary
To secure a position in a company that will enable me to apply skills, abilities and experiences leading to growth, opportunity that corresponds to the company's goals and objective and to assist in advancing a business that offers a stable employment opportunity.
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 6 years of experience. Broad skills in maintenance and bench builds.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
Work History
Computer,Laptop & Smartphones Technician
Gigahertz Computer System
01.2021 - 12.2023
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Computer, Laptop, Smartphone & Cctv Technician
IWATCH YOU CCTV - Service center
05.2017 - 12.2019
- Improved security measures by designing and implementing CCTV systems for various clients.
- Repaired access control, CCTV, electronic devices and electromechanical devices to maintain electronic security systems.
- Performed routine maintenance on security equipment by cleaning monitors and adjusting cameras for proper focus and depth of field.
- Corrected common malfunctions to restore conformance of equipment.
- Adjusted voice and video configurations to minimize communication disruptions.
- Resolved technical issues promptly, minimizing downtime for critical surveillance systems.
Cellphone Technician
ZH&K Service Center
04.2015 - 08.2016
- Enhanced customer satisfaction by efficiently diagnosing and repairing cell phone issues.
- Streamlined repair processes for faster turnaround times and improved customer retention.
- Negotiated contracts with suppliers for cost-effective acquisition of replacement parts and tools.
- Safely performed delicate soldering tasks when working with intricate components that required precision handling.
- Erased user data, debugged application issues and refurbished devices for resale.
- Collaborated with team members to quickly resolve complex technical problems for clients.
Iphone Technician
SnowFieldIphone
08.2014 - 01.2015
- Provided consultation services for clients seeking advice on device upgrades or maintenance plans.
- Diagnosing and troubleshooting technical issues in laptops and mobile phones.
- Provided exceptional customer service, addressing concerns and explaining repair procedures clearly.
- Collaborated with other technicians to solve challenging technical issues, resulting in improved customer satisfaction rates.
Education
Bachelor of Science in Physical Education
Universidad De Manila
04.2014 - 01.2015
Secondary Education - Alternative Learning System (ALS)
V.Mapa High School
01.2009 - 01.2010
Primary Education -
Margarita Roxas De Ayala Elementary School
01.1994 - 01.2000
Vocational Course - Cellphone Technician
Yeshua Training Center
01.2004 - 05.2004
Vocational Course - Computer Hardware
KABAKA Manpower
06.2010 - 08.2010
Skills
- Leadership
- Technical Proficiency
- Problem Solving
- Interpersonal Skills
- Good Communication Skills
- Customer Service
- Active Listening
Personal Information
- Father's Name: Raul Guimong
- Mother's Name: Marivic Guimong
- Date of Birth: 09/02/86
- Gender: Male
- Nationality: Filipino
- Marital Status: Single
Timeline
Computer,Laptop & Smartphones Technician
Gigahertz Computer System
01.2021 - 12.2023
Computer, Laptop, Smartphone & Cctv Technician
IWATCH YOU CCTV - Service center
05.2017 - 12.2019
Cellphone Technician
ZH&K Service Center
04.2015 - 08.2016
Iphone Technician
SnowFieldIphone
08.2014 - 01.2015
Bachelor of Science in Physical Education
Universidad De Manila
04.2014 - 01.2015
Vocational Course - Computer Hardware
KABAKA Manpower
06.2010 - 08.2010
Secondary Education - Alternative Learning System (ALS)
V.Mapa High School
01.2009 - 01.2010
Vocational Course - Cellphone Technician
Yeshua Training Center
01.2004 - 05.2004
Primary Education -
Margarita Roxas De Ayala Elementary School
01.1994 - 01.2000
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