Christian Mikko Fevidal
Lucena City
Summary
A passionate and service-oriented Hospitality and Management Graduate with hands-on recently internship experience at Mandala Spa and Resort Villas in Boracay. Known for being hardworking, adaptable, and professional in both guest service and back-of-house operations. Eager to contribute to a dynamic hospitality environment while continuously learning and growing in the field. Strong interpersonal skills, attention to detail, and commitment to customer satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Promodiser
Aslan Quality 77 Trading Inc.
07.2025 - 12.2025
- Provided attentive assistance to customers, ensuring a positive shopping experience
- Recommended specific brand products to boost sales and enhance customer satisfaction
- Receiving deliveries and verifying their accuracy
- Preparing and submitting sales reports
On the Job Training
Mandala Spa and Resort Villas
Boracay Island, Malay
02.2025 - 03.2025
- Cleaned guest rooms and changed linen to high standards.
- Changed bed linen, towels, and guest amenities, replenishing supplies as necessary for optimal comfort.
- Maintained high standards of cleanliness and hygiene in guest rooms, adhering to hotel policies.
On the Job Training
Tai Koo HK Roast
07.2023 - 09.2023
- Delivered food and drinks to tables promptly, ensuring accurate fulfillment of customer orders.
- Anticipated and addressed guests' service needs.
- Assisted in setting tables with cutlery, glassware, and napkins, maintaining a high standard of presentation.
Sales Area Maintenance
7/11
12.2021 - 01.2022
- Received payments from customers as a cashier
- Ensured items were accurately priced and organized
- Refiled and restocked items efficiently
- Received and inspected deliveries
- Maintained cleanliness and orderliness of the store
Service Crew
Dunkin Donuts
03.2021 - 07.2021
- Received payments from customers as a cashier
- Conducted inventory of donuts purchased by customers
- Maintained cleanliness and sanitation of the store and products
- Prepared coffee and other beverages
- Completed daily sales and inventory reports
Brand Ambassador/Sales Demo
Elite International Sale Force Inc.
Lucena City
11.2018 - 08.2019
- Educated customers about company products through product demonstrations.
- Engaged with potential customers, explaining product benefits and features to drive sales and brand loyalty.
- Interacted face-to-face with customers to promote products and services and increase sales.
Sales Associate
Lucky BookStore
Lucena
07.2017 - 10.2018
- Assisted customers in finding products, offering detailed information to increase sales and enhance shopping experience.
- Assisted customers in selecting products that best fit their personal needs and preferences.
- Shared new products and promotions with customer to encourage sales.
Checker
Metro Gaisano
Lucena City
12.2016 - 05.2017
- Maintained up-to-date knowledge of store products, promotions, and policies.
- Negotiated with suppliers on return of faulty goods, ensuring timely replacement and minimal impact on business operations.
- Maintained clean, tidy and organised checkout areas.
On the Job Training
Government Service Insurance System
Lucena City
01.2016 - 03.2016
- Scanned documentation and entered into database to maintain accurate records.
- Reviewed and updated encoding practices regularly, aligning with industry standards and best practices.
- Transferred data from paper formats into database systems to keep digital formats.
Education
Bachelor of Science - Hospitality
Calayan Educational Foundation Inc.
Lucena City01.2025
Associate - Information Technology
Chrisville Institute of Technology
Lucena City01.2015
Secondary -
Southville 8B National High School
Rodriguez, Rizal01.2014
Primary -
West I Elementary School
Lucena City01.2013
Skills
- Technical Skill
- Team oriented
- Communication skill
- Organizational oriented
- Customer Oriented
Certification
National Certificate in Bookkeeping, Calayan Educational Foundation, 2016-03-01
Awards
- Certification of Participation (Centerpiece Making), Calayan Educational Foundation Inc., 2022-10-26
- Certification of Appreciation (Server During CEFI 50TH Founding Anniversary Celebration with the theme 'ODE TO VICTORY'), Calayan Educational Foundation, 2023-03-03
- Certification of Recognition for winning GOLD in Bed Making Competition, Calayan Educational Foundation Inc., 2023-12-01
- Certification of Recognition for winning Bronze in the Quiz Bee Competition, Calayan Educational Foundation Inc., 2023-12-01
- Certification of Recognition for winning Silver in the Table Skirting Competition, Calayan Educational Foundation Inc., 2023-12-01
References
- Annalyn P. Ramirez, HTM Program Head, annalyn.ramirez@cefi.edu.ph, 09218054147
- Richard Sanchez, Shift Manager, Yinsankira07@gmail.com
Training
- Certification of Participation for attending and Participation in the stay and learn program, Camp John Hay, Ordonio Drive, Baguio City, Philippines, 2024-05-06
- Exploring the Art of Cake Decorating: Tips, Techniques, and Creative Inspiration, Pahiyas Function Room, 3rd floor KH Building, CEFI, Lucena City, 2023-10-24
- Chef's Table: A Hands-on workshop on Building Flavors and Food Styling, Pahiyas Function Room, 3rd floor KH Building, CEFI, Lucena City, 2023-10-25
- Mastering the Basic Fundamentals of Bartending, Pahiyas Function Room, 3rd floor KH Building, CEFI, Lucena City, 2023-10-25
Disclaimer
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
Custom Section
Mr. Christian Mikko C. Fevidal
Languages
English
Advanced
C1
Timeline
Promodiser
Aslan Quality 77 Trading Inc.
07.2025 - 12.2025
On the Job Training
Mandala Spa and Resort Villas
02.2025 - 03.2025
On the Job Training
Tai Koo HK Roast
07.2023 - 09.2023
Sales Area Maintenance
7/11
12.2021 - 01.2022
Service Crew
Dunkin Donuts
03.2021 - 07.2021
Brand Ambassador/Sales Demo
Elite International Sale Force Inc.
11.2018 - 08.2019
Sales Associate
Lucky BookStore
07.2017 - 10.2018
Checker
Metro Gaisano
12.2016 - 05.2017
On the Job Training
Government Service Insurance System
01.2016 - 03.2016
Bachelor of Science - Hospitality
Calayan Educational Foundation Inc.
Associate - Information Technology
Chrisville Institute of Technology
Secondary -
Southville 8B National High School
Primary -
West I Elementary School