CHRISTIAN JOEL JUSON
Trusty And Safety Expert
Biñan
Summary
Organized Team Contributor experienced in managing multiple projects while ensuring accuracy and meeting deadlines. Achieved team goals through strong analytical, communication, and teamwork skills, alongside a commitment to continuous learning and improvement. Focused on leveraging emerging technologies to enhance productivity and optimize processes in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Teammate
Task Us Las Piñas
10.2025 - Current
- Moderated content to ensure compliance with platform policies and regulatory standards, enhancing user trust.
- Coordinated with QA teams for accurate case assessments and resolved issues with empathy, improving customer satisfaction.
- Maintained confidentiality of sensitive content during escalations, safeguarding user data integrity.
Trust and Safety Expert / Subject Matter Expert
Teleperformance Alabang
07.2020 - 09.2025
- Moderated content to ensure compliance with platform policies and regulatory standards, enhancing user trust.
- Coordinated with QA teams to verify case accuracy and facilitate empathetic resolutions, improving user satisfaction.
- Ensured data confidentiality while managing sensitive content escalations, safeguarding user privacy.
- Functioned as Subject Matter Expert (SME) by providing guidance to teammates and support to leadership
HR Staff
Level Up Gaming Corporation
04.2019 - 05.2020
- Coordinated recruitment, screening, and onboarding process for new employees to enhance team integration.
- Updated and maintained employee records in spreadsheets and HR databases to ensure accurate and accessible information.
- Maintained and updated employee records in spreadsheets and HR databases.
- Facilitated training scheduling to enhance employee development and monitored performance evaluations.
- Supported payroll preparation through timekeeping and attendance validation.
- Monitored daily attendance logs and assisted with timekeeping systems.
- Ensured labor law compliance in HR practices and employee documentation.
- Helped organize training schedules and monitored performance evaluations.
- Handled employee inquiries and upheld professionalism and confidentiality.
Education
AB - Psychology
La Consolacion College
Binan, Province Of Laguna, Philippines04-2019
Skills
Recruitment & Selection
Employee Onboarding
Training & Development
Employee Relations
Payroll Assistance
Customer service
Conflict resolution
Teamwork and collaboration
Friendly, positive attitude
Timeline
Teammate
Task Us Las Piñas
10.2025 - Current
Trust and Safety Expert / Subject Matter Expert
Teleperformance Alabang
07.2020 - 09.2025
HR Staff
Level Up Gaming Corporation
04.2019 - 05.2020
AB - Psychology
La Consolacion College