Google Workspace,
Christian Gonowon, LPT
Virtual Assistant/Licensed Professional teacher/Medical claims and Benefits Specialist/ CSR/ESL
Baao,CAS
Summary
Dedicated Educator committed to creating stimulating, encouraging and supportive classroom atmosphere for all students. Caring teacher with strong communication skills and drive to get students excited about learning. Specializing in creating stimulating environments which help students achieve full potential and enjoy learning.
Overview
11
11
years of professional experience
12
12
Certifications
5
5
Languages
Work History
Customer Service Representative/Trainer -
Concentrix Daksh Services Philippines Corporation
12.2019 - 11.2025
- Resolved customer inquiries using CRM software, enhancing satisfaction and retention.
- Assisted in training new representatives, improving team performance and knowledge sharing.
- Developed and implemented training programs to enhance customer service skills among representatives.
- Facilitated workshops to improve communication and problem-solving abilities within the team.
Senior High and College Instructor -
Philippine Computer Foundation College
05.2017 - 05.2019
- Utilized digital learning platforms to supplement traditional teaching methods, increasing student accessibility.
- Developed and implemented innovative teaching strategies to accommodate diverse learning styles.
- Designed and delivered engaging curriculum for computer science courses.
- Implemented innovative teaching methods to enhance student learning experiences.
Script Writer/Layout Artist
Central Bicol State University of Agriculture
05.2015 - 05.2016
- Developed engaging scripts for educational programs, enhancing student understanding and retention.
- Collaborated with faculty to align script content with curriculum goals and learning outcomes.
- Conducted research to ensure script accuracy and relevancy, incorporating expert insights into narratives.
- Mentored junior writers, providing guidance on script structure and effective storytelling techniques.
Education
J.D. - LAW
University of Northeastern Philippines
Iriga City, Province Of Camarines Sur, Philippines 04.2001 -
Master of Arts In Education Major in English
University of Northeastern Philippines
Iriga City, Province Of Camarines Sur, Philippines 04.2001 -
Units - Master of Arts in Education Major in English
Partido State University
Tigaon, Province Of Camarines Sur, Philippines11-2018
Methods in Teaching
University of Northeastern Philippines
Iriga City, Province Of Camarines Sur, Philippines04-2016
Bachelor of Arts - Bachelor of Arts in English Language
Central Bicol State University of Agriculture
Pili, Province Of Camarines Sur, Philippines 04.2001 -
Bachelor of Arts - Bachelor in Philisophy
Holy Rosary Minor Seminary
Naga, Province Of Camarines Sur, Philippines 04.2001 -
Skills
Standardized assessment expertise
Eligibility
- License Professional Teacher (LPT) Registration Date 12/22/2027 Registration No. 1598037 Professional Regulation Commission
Software
Microsoft Office Suite
Adobe Creative Suite
Email management and corporate communication apps
Presentation design tools
Tableau, Power BI
Certification
Event Management NC III - TESDA
Timeline
Customer Service Representative/Trainer -
Concentrix Daksh Services Philippines Corporation
12.2019 - 11.2025
Senior High and College Instructor -
Philippine Computer Foundation College
05.2017 - 05.2019
Script Writer/Layout Artist
Central Bicol State University of Agriculture
05.2015 - 05.2016
J.D. - LAW
University of Northeastern Philippines
04.2001 -
Master of Arts In Education Major in English
University of Northeastern Philippines
04.2001 -
Bachelor of Arts - Bachelor of Arts in English Language
Central Bicol State University of Agriculture
04.2001 -
Bachelor of Arts - Bachelor in Philisophy
Holy Rosary Minor Seminary
04.2001 -
Units - Master of Arts in Education Major in English
Partido State University
Methods in Teaching
University of Northeastern Philippines