Summary
Overview
Work History
Education
Skills
Eligibility
Software
Certification
Timeline
AdministrativeAssistant
Christian Gonowon, LPT

Christian Gonowon, LPT

Virtual Assistant/Licensed Professional teacher/Medical claims and Benefits Specialist/ CSR/ESL
Baao,CAS

Summary

Dedicated Educator committed to creating stimulating, encouraging and supportive classroom atmosphere for all students. Caring teacher with strong communication skills and drive to get students excited about learning. Specializing in creating stimulating environments which help students achieve full potential and enjoy learning.

Overview

11
11
years of professional experience
12
12
Certifications
5
5
Languages

Work History

Customer Service Representative/Trainer -

Concentrix Daksh Services Philippines Corporation
12.2019 - 11.2025
  • Resolved customer inquiries using CRM software, enhancing satisfaction and retention.
  • Assisted in training new representatives, improving team performance and knowledge sharing.
  • Developed and implemented training programs to enhance customer service skills among representatives.
  • Facilitated workshops to improve communication and problem-solving abilities within the team.

Senior High and College Instructor -

Philippine Computer Foundation College
05.2017 - 05.2019
  • Utilized digital learning platforms to supplement traditional teaching methods, increasing student accessibility.
  • Developed and implemented innovative teaching strategies to accommodate diverse learning styles.
  • Designed and delivered engaging curriculum for computer science courses.
  • Implemented innovative teaching methods to enhance student learning experiences.


Script Writer/Layout Artist

Central Bicol State University of Agriculture
05.2015 - 05.2016


  • Developed engaging scripts for educational programs, enhancing student understanding and retention.
  • Collaborated with faculty to align script content with curriculum goals and learning outcomes.
  • Conducted research to ensure script accuracy and relevancy, incorporating expert insights into narratives.
  • Mentored junior writers, providing guidance on script structure and effective storytelling techniques.

Education

J.D. - LAW

University of Northeastern Philippines
Iriga City, Province Of Camarines Sur, Philippines
04.2001 -

Master of Arts In Education Major in English

University of Northeastern Philippines
Iriga City, Province Of Camarines Sur, Philippines
04.2001 -

Units - Master of Arts in Education Major in English

Partido State University
Tigaon, Province Of Camarines Sur, Philippines
11-2018

Methods in Teaching

University of Northeastern Philippines
Iriga City, Province Of Camarines Sur, Philippines
04-2016

Bachelor of Arts - Bachelor of Arts in English Language

Central Bicol State University of Agriculture
Pili, Province Of Camarines Sur, Philippines
04.2001 -

Bachelor of Arts - Bachelor in Philisophy

Holy Rosary Minor Seminary
Naga, Province Of Camarines Sur, Philippines
04.2001 -

Skills

Standardized assessment expertise

Eligibility

  • License Professional Teacher (LPT) Registration Date 12/22/2027 Registration No. 1598037 Professional Regulation Commission

Software

Google Workspace,

Microsoft Office Suite

Adobe Creative Suite

Email management and corporate communication apps

Presentation design tools

Tableau, Power BI

Certification

Event Management NC III - TESDA

Timeline

Customer Service Representative/Trainer -

Concentrix Daksh Services Philippines Corporation
12.2019 - 11.2025

Senior High and College Instructor -

Philippine Computer Foundation College
05.2017 - 05.2019

Script Writer/Layout Artist

Central Bicol State University of Agriculture
05.2015 - 05.2016

J.D. - LAW

University of Northeastern Philippines
04.2001 -

Master of Arts In Education Major in English

University of Northeastern Philippines
04.2001 -

Bachelor of Arts - Bachelor of Arts in English Language

Central Bicol State University of Agriculture
04.2001 -

Bachelor of Arts - Bachelor in Philisophy

Holy Rosary Minor Seminary
04.2001 -

Units - Master of Arts in Education Major in English

Partido State University

Methods in Teaching

University of Northeastern Philippines
Christian Gonowon, LPTVirtual Assistant/Licensed Professional teacher/Medical claims and Benefits Specialist/ CSR/ESL