CHRISTIAN A. JAO
Sorsogon,SOR
Overview
6
6
years of professional experience
Work History
Intern
OKADA MANILA
09.2024 - 11.2024
- Assisted in the preparation and assembly of pastries and desserts for daily service and custom orders, ensuring high-quality presentation and taste.
- Contributed to large-scale plated dessert production for events and special occasions, meeting strict time constraints and quality standards.
- Organized and maintained kitchen materials, ingredients, and workstations to optimize efficiency and streamline workflow.
- Upheld high standards of cleanliness and sanitation, adhering to food safety regulations and best practices.
- Collaborated with chefs and team members to develop creative solutions for custom orders while maintaining consistency and adherence to recipes.
- Managed inventory of baking supplies and ingredients, assisting in restocking and minimizing waste.
Business Owner
JAO SWEET NAMAN
10.2020 - 12.2023
- Designed and decorated custom cakes and pastries for various events, ensuring intricate, high-quality, and personalized designs that met client expectations.
- Managed customer orders, including special occasion cakes and baked goods, with a strong focus on quality control, customer satisfaction, and timely fulfillment.
- Handled product packaging, labeling, and delivery logistics to guarantee safe transportation and prompt order completion.
- Oversaw all aspects of business operations, including customer relations, sales, marketing, and financial management, ensuring efficient workflow and business growth.
- Leveraged social media platforms to market products, engage with customers, and drive sales, resulting in increased brand awareness and order volume.
- Maintained inventory, sourced high-quality ingredients, and managed vendor relationships to ensure cost-effectiveness and product excellence.
Outbounding Specialist
QUOTING FAST RESEARCH INTERVIEW
08.2021 - 11.2021
- Leveraged customer data in Tableau to identify trends and opportunities for upselling, increasing revenue from existing customers by 16%
- Accomplished 50 calls daily
Senior High School Work Immersion
Casa Dominga Restaurant
12.2018 - 12.2018
- Assisted in event set-up and overseeing on-site logistical support team for buffet-style catering events for approximately 70 people
- Prepared and inspected customer dining areas to ensure safe and sanitary food-handling practices
- Maintained dinnerware and kitchen utensils
Education
PROFESSIONAL BAKING AND PASTRY -
Magsaysay Center For Hospitality And Culinary Arts, Inc.
Ermita, Maynila08.2024
BACHELOR OF TECHNOLOGY - FOOD SERVICE MANAGEMENT
Sorsogon State University
Sorsogon City, Sorsogon01.2022
SENIOR HIGH SCHOOL - TECHNICAL-VOCATIONAL-LIVELIHOOD
Casiguran Technical Vocational School
Casiguran, Sorsogon01.2018
Skills
✔ Food Safety and Risk Management
✔ Interpersonal Communication
✔ Multitasking & Problem Solving
✔ Creativity & Design Skills
✔ Attention to Detail
✔ Digital Skills (Tableau, Data Analytics)
✔ Teamwork & Leadership
✔ Critical Thinking & Adaptability
✔ Customer Service & Upselling
Professional Development And Certifications
- BREAD AND PASTRY PRODUCTION NC II, Technical Education and Skills Development Authority, 06/01/24
- CERTIFICATE OF MERIT - PRESIDENT'S LISTER, Sorsogon State University, 01/01/22
- OCCUPATIONAL SAFETY AND HEALTH ORIENTATION WEBINAR, Sorsogon State University, Placement Services Office in partnership with Occupational Safety and Health Center, 11/01/21
- EDUCATIONAL STORE EXPOSURE PROGRAM for Trends and Challenges in Food Service, South Group Food Corp. Chowking, 11/01/19
- COOKERY NCII, Technical Education and Skills Development Authority, 03/01/17
- FOOD AND BEVERAGE SERVICES NC II, Technical Education and Skills Development Authority, 03/01/17
- NATIONAL HOSPITALITY & TOURISM WEBINAR SERIES MODULE, Sorsogon State University in Partnership with MAYON Global Careers Co., 01/01/22
Timeline
Intern
OKADA MANILA
09.2024 - 11.2024
Outbounding Specialist
QUOTING FAST RESEARCH INTERVIEW
08.2021 - 11.2021
Business Owner
JAO SWEET NAMAN
10.2020 - 12.2023
Senior High School Work Immersion
Casa Dominga Restaurant
12.2018 - 12.2018
BACHELOR OF TECHNOLOGY - FOOD SERVICE MANAGEMENT
Sorsogon State University
SENIOR HIGH SCHOOL - TECHNICAL-VOCATIONAL-LIVELIHOOD
Casiguran Technical Vocational School
PROFESSIONAL BAKING AND PASTRY -
Magsaysay Center For Hospitality And Culinary Arts, Inc.
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