Summary
Overview
Work History
Education
Timeline
References
Training
Disclaimer
Generic
Christian A. Estrada

Christian A. Estrada

Caloocan City

Summary

To apply my knowledge and skills in training and development to create an effective learning environment.

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Overview

4
4
years of professional experience

Work History

Customer Service Representative - Care/Dispute Representative

ALORICA CORPORATION
01.2022 - Current
  • Customer Service Representative - Care/Dispute Representative (1st account – Payroll)
  • Customer Service Representative - Fraud Analyst (2nd account)
  • Subject matter expert
  • Mentor for wave 25-29

Education

Bachelor of secondary education - major in values education

Bestlink College of The Philippines
01-2022

Senior high school/Humss

St.clare College of Caloocan
01-2018

Junior high school

Bagong Silang High School
01-2016

Sto.Nino Elementary School
01-2012

Timeline

Customer Service Representative - Care/Dispute Representative

ALORICA CORPORATION
01.2022 - Current

Bachelor of secondary education - major in values education

Bestlink College of The Philippines

Senior high school/Humss

St.clare College of Caloocan

Junior high school

Bagong Silang High School

Sto.Nino Elementary School

References

  • JAN MICHAEL, NUBLA, Supervisor, 0968-5950-789, Premier BPO
  • CLEZEL, NUEVA, PURCHASING OFFICER,0976-1494-640, BILKENN CORPORATION
  • JEFFREY, MOLDEZ, TEACHER I, 0927-4126-289, CANUMAY EAST NATIONAL HIGH SCHOOL

Training

  • "Teacher Education: A vital component of the total educational process"
  • Bestlink College of the Philippines
  • Teacher's Camp Baguio City Philippines
  • December 11-13,2019

Disclaimer

I hereby certified that the above information is true with the best of my knowledge and ability.

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Christian A. Estrada