CHRISTIA ERIKA EDROZO
Summary
Experienced HRIS Manager with over 14 years of expertise in managing and optimizing HR information systems for multinational organizations. Demonstrated success in streamlining HR processes, leading system implementations, and enhancing data integrity to drive business results. Recognized for effective leadership, project management, and technical expertise, fostering an efficient and collaborative work environment.
Overview
16
16
years of professional experience
Work History
Manager, HRIS
Deltek Systems (Philippines), LTD
10.2019 - 07.2024
- Led automation initiatives to integrate multiple systems, improving onboarding, saving hours, and enhancing payroll accuracy and other HR processes
- Drove the implementation of the Personnel Action Form from SharePoint to ServiceNow, overseeing all areas from design, testing, end-user training, process documentation, and communication to stakeholders
- Played an instrumental role in the migration of the Global Learning Management System from Cornerstone to DTM, contributing to planning, data integration, and testing phases
- Developed a Smartsheet workflow enabling real-time, role-based access to employee data across regions for acquisitions
- Managed data collection, review, and uploads for all acquisition-related employee records
- Provided HR data solutions by customizing and integrating various tables and fields essential for HRBPs' processes
- Built ad hoc and automated reports tailored to stakeholder requirements
- Led HR analytics projects, creating dashboards and reports that improved decision-making
- Partnered with IT, Finsys, and HR on HR-related projects to enhance data security and ensure compliance with audit standards
- Collaborated with vendors to resolve system-related issues
Team Lead, Senior HRIS Specialist
Deltek Systems (Philippines), LTD
06.2018 - 09.2019
- Acted as the primary contact for system upgrades, enhancements, data migration, and testing
- Ensured service delivery within defined Service Level Agreements (SLAs)
- Collaborated with vendors on project resolutions and served as a dashboard subject matter expert
- Built ad hoc and automated reports tailored to stakeholder requirements
- Maintained data integrity through regular audits, coordinating with HRBPs and requestors as needed
- Secured confidentiality and integrity of HR data
HRIS Specialist
Deltek Systems (Philippines), LTD
10.2014 - 05.2018
- Functioned as the technical point of contact and tester for the Employee Self-Service project in HRIS for the Philippines, facilitating the development of critical components including Exit Clearance, Certificate of Employment, Employee Information Table, and Employee Data Changes
- Acted as the subject matter expert for the1R ERP project, delivering comprehensive documentation, defining key data fields, and performing first-level testing to ensure project accuracy and functionality
- Streamlined data integration from the recruiting system to HRIS by automating manual fields after onboarding, including Taxes and Leave tables for Europe and the US, and various fields for the Philippines
- This reduced manual entries by70% and decreased human error
- Managed global employee records, including integration of new hires and updates in HR systems (Costpoint, Preceda, Curio)
- Built ad hoc and automated reports tailored to stakeholder requirements
- Troubleshoot and resolved feed errors across systems like Brassring and Active Directory
Associate HRIS Specialist
Deltek Systems (Philippines), LTD
02.2012 - 09.2014
- Established and developed an automated email notification system to alert PAF submitters and relevant groups when a Personnel Action Form is closed
- Supported the Preceda implementation for HRIS and Payroll in the Philippines as an HRIS resource and first-level tester
- Maintained employee records and updated HR system information
- Collaborated with functional teams for critical data requests
- Supported HR processes, including compensation and benefits administration
HRIS Assistant
SunPower Philippines Corporation - ROHQ
06.2010 - 02.2012
- Managed HRIS processes for the Philippines, US, and Rest of the World (ROW) accounts.
- Served as System Security Administrator for PeopleSoft, Cisco, and Oracle (R12).
- Ensured accurate and timely input, reporting, and processing of HRIS records, including new hires, terminations, salary updates, and performance appraisals.
- Administered salary and performance appraisal processes, ensuring policy adherence.
- Handled access requests for CMS/DMS, email accounts, and LMS platforms.
- Generated HRIS reports and queries and addressed employment verifications for US employees.
HR Assistant/Staff
Lyceum of the Philippines University - Laguna
Laguna, Philippines
05.2008 - 04.2010
- Managed end-to-end recruitment, including job postings, applicant screening, interviews, background checks, and onboarding documentation.
- Processed government-mandated benefits and maintained accurate employee records in HRIS and payroll systems.
- Conducted faculty performance evaluations and prepared related reports.
- Facilitated employee communications, memos, and announcements, and ensured compliance with HR policies.
- Supported process improvements through reporting and recommendations.
- Provided day-to-day HR administrative and office support.
Education
HR Operations and Information Technology
DE LA SALLE - COLLEGE OF SAINT BENILDE - SCHOOL OF PROFESSIONAL AND CONTINUING EDUCATION
01.2014
Bachelor of Science - Psychology
DE LA SALLE LIPA
01.2008
Skills
- HRIS Systems: Costpoint, Preceda, BrassRing, Cognos, ServiceNow, UltiPro (UKG PRO), Oracle, PeopleSoft, OrgPlus, Smartsheet, SharePoint
- Project Management & Process Improvement: System Implementations, Requirements Gathering, Data Migration, Integration, Field Customization, Process Design, Automation, Documentation, Workflow Optimization, System Testing, Change Management, Continuous Improvement, Onboarding & Offboarding
- Data Analysis & Business Intelligence: HR Metrics, Reporting, Analytics, Data Visualization, Data Extraction, Validation, and Management
Awards
Hunter’s Heroes Award (January 2024), President’s Club (May 2020), 2016 Business Unit Annual Champions - Deltek Systems (Philippines), LTD (January 2017), Q2 Champion - Deltek Systems (Philippines), LTD (July 2016), Q4 Champion - Deltek Systems (Philippines), LTD (December 2014), Q3 Champion - Deltek Systems (Philippines), LTD (September 2013)
Key Achievements
- Acquisition Replicon Implementation (November 2023)
- PAF Implementation to ServiceNow (October 2023)
- Personnel Action Code Cleanup (2022)
- Pandemic Response & HR Process Optimization (2020)
- Automation of Employee Self-Service for the Philippines (2017)
- 1ERP Project (July 2017)
- Customization of Costpoint Tables (2015 to 2024)
Built customized Costpoint tables to be accessible only to authorized HR personnel, ensuring data security while allowing the team to work independently and created automated reports to track these HR metrics, such as Top Talent, Emerging Talent, Successor Planning, Trainings, Compensation related fields, etc.
- Automation of Manual Processes (2015 to 2024)
Automated several HR fields, cutting 90% of manual work in onboarding and other processes, saving about 7 hours per week. This includes automating Tax Table, Global Allowances, Salary Information, Certificate of Employment, Email Notifications, etc.
- Preceda System Implementation (2013)
Timeline
Manager, HRIS
Deltek Systems (Philippines), LTD
10.2019 - 07.2024
Team Lead, Senior HRIS Specialist
Deltek Systems (Philippines), LTD
06.2018 - 09.2019
HRIS Specialist
Deltek Systems (Philippines), LTD
10.2014 - 05.2018
Associate HRIS Specialist
Deltek Systems (Philippines), LTD
02.2012 - 09.2014
HRIS Assistant
SunPower Philippines Corporation - ROHQ
06.2010 - 02.2012
HR Assistant/Staff
Lyceum of the Philippines University - Laguna
05.2008 - 04.2010
Bachelor of Science - Psychology
DE LA SALLE LIPA
HR Operations and Information Technology
DE LA SALLE - COLLEGE OF SAINT BENILDE - SCHOOL OF PROFESSIONAL AND CONTINUING EDUCATION