Christeine Sy
Compliance & Risk Analyst (AML/KYC Specialist)
Quezon City,BUL
Summary
“Motivated and performance-focused professional aiming to secure a role where I can apply my analytical skills, strengthen compliance and operational processes, and provide meaningful contributions to organizational goals. Committed to excellence, continuous learning, and exceeding expectations.”
Overview
13
13
years of professional experience
11
11
Certifications
Work History
Credit Bureau Analyst (US BANK- CBR)
Radius Global Solutions LLC
09.2024
- Reviewing credit reports from various bureaus to assess the financial health and creditworthiness of individuals or businesses.
- Identifying potential risks or red flags in credit reports, such as overdue payments, high debt levels, or inconsistent financial behavior.
- Analyzing financial history, credit scores, and other factors to evaluate an applicant’s eligibility for loans or credit.
- Ensuring that credit evaluations adhere to laws and regulations such as the Fair Credit Reporting Act (FCRA) and other industry standards.
- Updating and maintaining internal databases with the latest credit information and ensuring that all processes run smoothly without direct customer interaction.
Quality Analyst- Credit Bureau Analyst (US BANK- CBR Promotion)
Radius Global Solutions LLC
11.2024 - 01.2026
- Reviewing credit reports, data entries, and processed information to ensure accuracy and consistency in line with internal standards and regulatory guidelines.
- Identifying discrepancies, errors, or inconsistencies in credit reports, data inputs, or analysis to maintain high-quality outputs.
- Tracking the performance of credit analysts and back-office operations, ensuring they meet productivity, accuracy, and quality targets.
- Recommending process enhancements based on quality findings, aiming to streamline operations and improve data accuracy.
Subject Matter Expert (KYC analyst and AML Compliance analyst)
Premiere, BPO INC
04.2023 - 09.2024
- Act as support and applying subject expertise in evaluating business operations and processes.
- Consulting across business operations, providing mentorship, and contributing specialized knowledge.
- Email management, overseeing, processing and disseminating escalation emails.
- Training with client and disseminating updates and processes to the team.
- Designed and implemented robust AML compliance programs, including risk-based approaches, that effectively detect and prevent money laundering activities across the organization.
- Provided strategic advice to senior management on AML risk exposures and mitigation strategies, helping to shape the organization’s risk management framework.
- Expertise in managing sanctions compliance programs and politically exposed persons (PEP) screening, ensuring adherence to OFAC and other international sanctions regimes.
- Worked closely with external auditors, regulators, and law enforcement agencies, providing expert insights and ensuring the organization’s compliance with AML requirements.
- Expert in conducting complex risk assessments, including Enhanced Due Diligence (EDD) for high-risk clients, and advising on risk mitigation strategies.
- Process cases as a new account agent.
- Different tasks assigned from time to time.
Administrative Assistant
Oceancell Trading International Corporation
03.2017 - 07.2023
- Responsible for all reception duties, attending to visitors, calls, deliveries, manage mail service and corporate schedules.
- Responsible for facilities management in coordination with Building Administration. This includes preparation, submission and filing of relevant documents, work permits and gate pass.
- Responsible for general asset and inventory control including supply and vendor management, petty cash and expense control with sourcing and selection of needed items and services.
- Performs office tasks including maintaining records, ordering supplies, and performing basic bookkeeping.
- Process employee’s contributions and loans (e.g., Philhealth, Pag-ibig, SSS, and company loan).
- Performs additional duties as assigned by executives.
- Performs other related duties as assigned.
Mandarin Specialist (KYC analyst and AML Compliance analyst)
Premiere, BPO INC
04.2022 - 04.2023
- Opens variety of accounts for customers.
- Collects required information from new account customers and completes account set up process including data input, verifying references and documentations.
- Identify potential high-risk clients and investigates OFAC.
- Consistently achieving monthly and quarterly targets.
- Email management, maintaining and processing escalation emails.
- Capable of developing and delivering AML training programs to ensure that employees are aware of their responsibilities and the latest regulatory developments.
- Adept at conducting thorough investigations, analyzing transaction patterns, and identifying trends indicative of money laundering or terrorist financing activities.
- Comprehensive understanding of KYC, Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD) processes in accordance with regulatory requirements.
- Skilled in reviewing and analyzing customer identification documents, beneficial ownership structures, and source of funds to ensure compliance with regulatory standards.
- Proficient in conducting risk assessments, customer profiling, and determining the appropriate level of due diligence based on customer risk factors.
- Different tasks assigned from time to time.
Teaching Basic Mandarin and Fookien (Tutoring)
01.2013 - 02.2015
- Reviewing classroom or curricula topics and assignments.
- Working with students to help them understand especially those learned in the classroom.
- Conducting practice tests to track progress, identify areas of improvement and help set goals for exam preparation.
- Recognizing different learning styles and student preferences.
Education
Bachelor of Science - Electrical Engineering
MAPUA INSTITUTE OF TECHNOLOGY
Intramuros Manila, Philippines01-2016
Secondary - undefined
HOPE CHRISTIAN HIGHSCHOOL
Manila, Metro Manila01-2010
Primary - undefined
CHIANG KAI SHEKCOLLEGE
Tondo, Manila, Metro Manila01-2008
Primary - undefined
PHILIPPINE TIONG SE ACADEMY
Binondo, Manila01-2007
Skills
Time Management
Strong Interpersonal Skill
Attention to details
Great Work Ethics
Adaptability
Teamwork and Collaboration
Problem-Solving
Communication
Data Management
Data Analysis
Emotional Intelligence
Cultural Awareness
Work Ethic
Resourcefulness
Growth Mindset
Ability to use MS Office Applications (MS word, Excel, PowerPoint, Outlook, Salesforce, OneDrive, Teams)
Know-how of Google Docs, Drive, and Calendar
Editing and proofreading
Inventory and supply management
Business Permits and Employee Mandatory Contribution processing (BIR, SEC, SSS, Philhealth, Pagibig)
Troubleshooting (Assessment, Analytical Skills, System Knowledge)
Planning (Analysis, Logistics, Requirements-gathering, conceptual skills)
Skills in managing and maintaining network infrastructure, including routers, switches, VPNs, and wireless networks, ensuring secure and efficient operations
In-depth understanding of relevant laws, regulations, and standards, particularly in fields like AML, KYC, GDPR, and SOX, with experience in implementing compliance frameworks
Certification
Rising Star for the OJT Credit Bureau Analyst December 2024
Timeline
Quality Analyst- Credit Bureau Analyst (US BANK- CBR Promotion)
Radius Global Solutions LLC
11.2024 - 01.2026
Credit Bureau Analyst (US BANK- CBR)
Radius Global Solutions LLC
09.2024
Subject Matter Expert (KYC analyst and AML Compliance analyst)
Premiere, BPO INC
04.2023 - 09.2024
Mandarin Specialist (KYC analyst and AML Compliance analyst)
Premiere, BPO INC
04.2022 - 04.2023
Administrative Assistant
Oceancell Trading International Corporation
03.2017 - 07.2023
Teaching Basic Mandarin and Fookien (Tutoring)
01.2013 - 02.2015
Secondary - undefined
HOPE CHRISTIAN HIGHSCHOOL
Primary - undefined
CHIANG KAI SHEKCOLLEGE
Primary - undefined
PHILIPPINE TIONG SE ACADEMY
Bachelor of Science - Electrical Engineering
MAPUA INSTITUTE OF TECHNOLOGY