Chrislyn Lim
Imus, Province Of Cavite
Summary
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Professional data management specialist prepared to excel in data encoding. Proven track record of ensuring data accuracy, integrity, and confidentiality. Strong in team collaboration and adapting to dynamic environments. Skilled in database management, data entry, and quality assurance with results-driven approach. Reliable and focused on achieving organizational goals.
Overview
10
10
years of professional experience
Work History
Daycare Staff Member
Carsadang Bago 1
03.2023 - 02.2025
- Implemented positive reinforcement techniques to encourage good behavior and learning habits among children.
- Helped children develop essential social skills through group activities and peer interactions, fostering a sense of community within the daycare setting.
- Organized field trips and special events, enriching the overall daycare experience for both children and their families.
- Managed daily schedules for individual age groups, balancing educational activities with opportunities for free play and exploration.
- Provided a safe and nurturing environment for children, establishing trust with both parents and children.
- Assisted in maintaining clean and orderly classrooms, promoting a healthy environment conducive to learning and growth.
- Collaborated with fellow staff members to create a cohesive, effective team focused on providing high-quality care.
Customer Service Representative
Concentrix
07.2021 - 12.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Provides Return Label using specialized software.
Office Staff/Data Encoder
EMVT Perfumeria Trading
07.2019 - 05.2021
- Prepared source data for computer entry by compiling and sorting information.
- Maintained daily production logs of activities and completed work.
- Reduced errors in encoded data by conducting thorough quality checks on completed work.
- Maintained high levels of confidentiality, ensuring sensitive data was handled appropriately during the encoding process.
- Supported team members, sharing knowledge and expertise on best practices for accurate data encoding.
- Provided reliable support during periods of increased workload or staff absences, ensuring timely completion of critical assignments.
- Monthly Profit and Loss Report, Process BIR payments and filing documents.
Project Employee
Comprehensive Credit Services
04.2015 - 06.2016
- Evaluates car loan application, assesses applicant credit worthiness by analyzing financial data, calculate risks and makes lending decisions while ensuring compliance with policies.
- Gathering documentation, setting up payment plans, and maintaining loan records, customer service and compliance skills.
Education
Bachelor of Science - Hotel And Restaurant Management
University of Perpetual Help System DALTA
Bacoor, Province Of Cavite, Philippines 04.2001 -
Skills
Customer service
Problem-solving
Active listening
Product knowledge
Time management
Data entry
Timeline
Daycare Staff Member
Carsadang Bago 1
03.2023 - 02.2025
Customer Service Representative
Concentrix
07.2021 - 12.2023
Office Staff/Data Encoder
EMVT Perfumeria Trading
07.2019 - 05.2021
Project Employee
Comprehensive Credit Services
04.2015 - 06.2016
Bachelor of Science - Hotel And Restaurant Management
University of Perpetual Help System DALTA
04.2001 -