Chrisjohn Tux Allen A. Cabueñas
Rodriguez
Summary
Dynamic Cloud and Infrastructure Engineer with over three years of experience providing 24/7 L1-L3 support for Azure and hybrid environments. Expertise in server patching, deployments, certificate lifecycle management, incident response, and backup/storage systems ensures seamless operations and reliability. Proven track record in ServiceNow operations and SLA-driven support, complemented by strong proficiency in automation through PowerShell and Excel VBA. Committed to enhancing system performance and driving efficiency through innovative solutions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Platform Engineer – Certificate Management
Manulife Business Processing Services
12.2025 - Current
- Monitor and manage SSL/TLS certificates and Azure SPN secret expirations to prevent production outages
- Notify application owners, coordinate renewals, and maintain trackers in New Relic and Confluence
- Support change management and secure production deployments
- Built Excel VBA automation tool to send bulk expiration alerts, improving renewal compliance and reducing manual effort
Analyst II – Infrastructure Services
DXC Technology
01.2023 - 01.2025
- Performed server patching, deployment, migration, and decommissioning across Azure/OCI and VMware environments
- Provided L1-L3 incident support via ServiceNow with strict SLA adherence and root cause analysis
- Supported backup/storage platforms (Veeam, TSM, NetApp, IBM, Hitachi) and resolved alerts/restores
- Executed TLS/SSL renewals, middleware support (MQ/LDAP/SiteMinder), and created knowledge base documentation
IT Support
Edmark Philippines
01.2022 - 01.2023
- Maintained desktops, local servers, and internal applications; provided troubleshooting and system maintenance
Administrative Aide (IT Support)
Municipal Hall of Rodriguez
Rodriguez, Province Of Rizal, Philippines
02.2021 - 06.2022
- Managed reporting systems and encoded operational data
- Assisted with basic system administration and IT support tasks
Education
Bachelor of Science - Information Technology
St. Joseph's College of Rodriguez
Rodriguez, Province Of Rizal, Philippines12-2021
Skills
- Azure Cloud Support
- Server Patching & Deployment
- SSL/TLS & SPN Secret Management
- Windows/Linux Servers
- VMware
- ServiceNow
- ITIL Incident/Change Management
- Backup & Storage (Veeam/TSM/NetApp)
- Networking (TCP/IP/DNS)
- PowerShell
- Excel VBA Automation
- 24/7 Shift Operations
Certification
- Microsoft Azure Fundamentals (AZ-900)
- ITIL v4 Foundation
- Oracle Cloud Infrastructure Foundations
- Microsoft Power BI
- Power Apps
Additional Information
Ephrein Adrian B. Victorino
Senior Cloud Engineer
Phone: 0921 587 2925
Email: ephreinadrianvictorino@gmail.com
Julie Anne Felipe
Middleware Operations Engineer (GOCC), Manulife Business Processing Services
Phone: 0907 987 4606
Email: julieanne_felipe@manulife.com
Timeline
Platform Engineer – Certificate Management
Manulife Business Processing Services
12.2025 - Current
Analyst II – Infrastructure Services
DXC Technology
01.2023 - 01.2025
IT Support
Edmark Philippines
01.2022 - 01.2023
Administrative Aide (IT Support)
Municipal Hall of Rodriguez
02.2021 - 06.2022
Bachelor of Science - Information Technology
St. Joseph's College of Rodriguez