Chris Divine Garay

Duties and Responsibilities

· Successfully managed the daily operations, maintenance, and administrative policies for a portfolio of properties, including an office building, Head of Mission Ambassador's residence, and leased properties for diplomats.

· Collaborated with the Regional Facilities Manager to ensure facility operations aligned with specifications and contractual agreements with the Authority.

· Oversaw security, billing, service orders, and both hard and soft services for clients, ensuring seamless and high-quality service delivery.

· Worked closely with the account director to oversee all aspects of the Country account operations, ensuring alignment with overall objectives and customer satisfaction.

· Acted as the primary liaison on behalf of the embassy, negotiating and sourcing leased properties for diplomats, while maintaining strong relationships with stakeholders.

· Managed relationships with clients, customers, country organizations, and hubs to ensure effective communication and collaboration.

· Developed and implemented efficient account processes and procedures, driving operational excellence and compliance.

· Proactively developed strategic plans and initiatives to meet client needs, optimize facility operations, and identify future requirements for equipment, infrastructure, and services.

· Successfully managed vendor contracts, fostering strong partnerships, negotiating favorable terms, and ensuring contract fulfillment and service level agreement (SLA) compliance.

· Take a leadership role in driving sustainability goals for the account.

· Ensure the proper maintenance of business-critical assets.

· Develop and execute a comprehensive quality audit program across the account.

Key Completed Projects:

· Led the installation of an additional generator set (1+1 backup power), enhancing facility resiliency and reducing downtime risk.

· Oversaw the implementation of a sustainability project by installing solar panels, reducing energy consumption, and promoting environmental responsibility.

· Managed the renovation of the Head of Mission Ambassador's Residence, achieving high-quality workmanship and timely completion.

· Successfully executed the waterproofing of embassy office roof decks, safeguarding the premises against water damage.

· Led the replacement of a 155TR chiller, improving cooling efficiency and reducing energy costs.

· Managed the office fit-out of a 630sqm space, optimizing functionality and creating a productive work environment.

· Coordinated and supervised renovation projects, ensuring adherence to quality standards and meeting project timelines.

· Responsible for managing the day-to-day operation of the office building.

· Ensure delivery of good customer service to clients and customers.

· Direct communication and reporting to senior management and assistant vice president – Office Team.

· Responsible for the security, maintenance and services of work facilities and to ensure that they meet the needs of the clients and its employees.

· Supervise, monitor and manage Shift Engineer/s and technical staff/multi-skilled technicians to ensure proper execution of routine, preventive, as well as corrective maintenance of building systems/common area/equipment, tenants concern and other tasks as assigned.

· Supervise, monitor and manage admin team and other tasks as assigned.

· Supervise operations of all systems and equipment of the common areas and facilities of the property to keep such in good working condition.

· Prepares and oversees the maintenance program of mechanical, electrical, plumbing, fire detection and protection, sanitary, and utilities and auxiliary systems, facilities and equipment of the property.

· Maintains, keeps, and updates technical records, manuals, brochures, as-built plans, correspondences, turnover documents, equipment records, repairs, expenditures, etc.

· Recommend measures for possible upgrading/updating of the Project's facilities to further enhance its operation and desirability and make recommendations for energy conservation programs and other cost-saving initiatives.

· Ensures timely renewal of permits, licenses, and other government-mandated requirements.

· Assist in the preparation and formulation of the Annual Budget (OPEX and CAPEX)

· Accountable for the proper upkeep and usage of all engineering related materials, spare parts, inventories, tools, and equipment

· Reviews required documents prior to processing of billings for the services rendered of various service providers and/or contractors

· Review plans of fitting out tenants and coordinate with their owner and project manager.

· Supervise and coordinate with any and all service providers, contractors and suppliers contracted for the maintenance of the common areas and facilities of the Project and ensuring that the service level agreements ("SLA") are always met by the service providers, suppliers and contractors

Duties and Responsibilities

· Inspection of all kinds/types of machinery and equipment, such as generator sets, pumps, motors, transformers, switchgear, elevators, escalators, wirings, foundations, and other related to machineries for valuation purposes,

· Read and analyze single line diagram,

· Report writing for valuation.