Chris Lagmay Gersaniva
Hermosa
Summary
Skilled branch manager with a proven track record of successfully coordinating team and financial activities. Friendly and adaptable professional known for exceptional leadership and program management skills. Experienced in effectively managing branch operations and driving team performance to achieve business goals. Utilizes strategic planning and effective leadership to enhance operational efficiency. Demonstrates a strong ability to foster strong client relationships and implement successful financial strategies.
Overview
7
7
years of professional experience
Work History
Branch Manager
Zambales Rural Bank, Inc.
02.2016 - 01.2022
- Responsible for planning, organizing, directing, coordinating and controlling the activities of the branch to attain overall objectives and targets set by Management
- Responsible for compliance by the Branch with all Bank policies and procedures as well as BSP and all other applicable government rules and regulations
- Responsible for promoting and implementing the service standards set by the management to meet expectations of clients
- Meets work targets on time in terms of desirable outputs/projects/services
- Always keen, quick, accurate and complete in all details of his/her job
- Knows all phases of his/her work
Loans Bookkeeper
Zambales Rural Bank, Inc.
03.2015 - 02.2016
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
- Implemented innovative solutions to reduce turnaround times on complex loans, resulting in increased client satisfaction levels.
- Improved company''s recovery rate by efficiently managing a portfolio of overdue loans and credit card accounts.
- Oversaw a portfolio of loans, ensuring timely payments and minimizing delinquencies.
- Managed credit risk effectively by implementing strict underwriting guidelines and monitoring the performance of existing loans.
- Managed a diverse portfolio of loans, ensuring compliance with all applicable regulations and risk management guidelines.
- Optimized portfolio performance by closely monitoring loans status and initiating necessary interventions when needed.
- Conducted thorough analyses of borrowers'' financial situations to determine optimal strategies for managing student loans.
- Provided exceptional support to customers by answering inquiries regarding their loans and offering tailored solutions when necessary.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Maintained correspondence and completed forms related to loans and closings.
- Served existing clients by underwriting loans, maintaining loan logs and processing loan documents.
- Maintained strong relationships with clients through regular communication and updates on their loans'' statuses.
Education
Bachelor of Science - Accountancy
Bataan Peninsula State University – Balanga Campus
Balanga, Province Of Bataan, Philippines01.2013
High School Diploma -
Saint Peter of Verona Academy
Hermosa, Province Of Bataan, Philippines01.2009
Hermosa Elementary School
Hermosa, Province Of Bataan, Philippines01.2005
Skills
- Branch operations management
- Customer service
- Customer relationships
- Excellent time management skills
- Attention to detail
- Coaching and mentoring
- Team supervision
- Client relationship management
- Verbal/written communication
- Team player
- Staff supervision
- Goals and performance
- Banking
- Financial services
- Loans
- Regulatory compliance
Qualifications
- Devoted and hardworking individual
- Willing to try new things and interested in improving efficiency in assigned tasks
- Exposed and interacted with a wide variety of personality
Timeline
Branch Manager
Zambales Rural Bank, Inc.
02.2016 - 01.2022
Loans Bookkeeper
Zambales Rural Bank, Inc.
03.2015 - 02.2016
Bachelor of Science - Accountancy
Bataan Peninsula State University – Balanga Campus
High School Diploma -
Saint Peter of Verona Academy
Hermosa Elementary School
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