Chito Angulo
Lot 7 Blk 5 Phase 2, Bria Homes Subdivision, Barangay San Gregorio, San Pablo Laguna,Philippines
Summary
Retail professional with focus on leading and motivating teams to achieve sales targets and exceptional customer service. Experienced in managing inventory, optimising store layouts, and implementing strategic marketing initiatives. Strong communication and organisational skills, ensuring smooth daily operations and high staff morale.
Overview
1
1
Language
14
14
years of professional experience
Work History
Senior Store Manager
Superbikes Center
Tiaong Quezon, Quezon Province
2013.02 - Current
- Oversaw overall branch operations, focusing on profitability and growth, including sales and marketing, credit and collection, and after sales parts and service.
- Managed day-to-day store operations, including stock levels, staff rotas, and customer service standards.
- Analysed sales data to identify trends, adjusting stock levels and merchandising to maximise profits.
- Managed inventory levels, reducing stock loss through effective control measures and regular audits.
- Hired and trained staff for optimum performance against sales and marketing objectives.
- Coached and mentored employees, enhancing their skills and career progression within the company.
- Established budgets for specific projects and teams and controlled costs.
Business Operations Coordinator
Superbikes Center
Quezon / Laguna Area, Quezon and Laguna
2024.01 - 2025.10
- Analysed performance data, producing detailed reports to inform management decisions and drive continuous improvement.
- Prepared comprehensive reports on operational performance, providing insights for strategic decision-making.
- Investigated operational issues affecting service delivery, identified root causes, and prepared detailed reports with actionable recommendations.
- Developed and monitored project budgets, identifying cost-saving opportunities to remain within financial constraints.
- Updated operational policies to maintain compliance with industry regulations and best practices, enhancing organisational effectiveness.
- Developed training programmes to boost staff capabilities and increase productivity.
- Coordinated administrative activities to ensure seamless operations and communicated timely updates to stakeholders.
- Recruited and hired staff for organisational vacancies and enforced consistent policies across the workforce.
- Conducted market research to inform business strategies and operational adjustments in response to industry trends.
Education
Bachelor of Science - Bachelor in Business Teachers Education
Polytechnic University of the Philippines
Lopez Quezon Campus2005-01
Skills
- Retail operations
- Budget management
- Stock control systems
- Sales leadership
- Client management
- Business development
- Strategic planning
- Decision making
- Training and Development
- Team leadership
- Team motivation
- Team building skills
- Customer service excellence
Languages
English
Advanced
C1
Timeline
Business Operations Coordinator
Superbikes Center
2024.01 - 2025.10
Senior Store Manager
Superbikes Center
2013.02 - Current
Bachelor of Science - Bachelor in Business Teachers Education
Polytechnic University of the Philippines