Summary
Overview
Work History
Education
Skills
Timeline
Generic
Chiney Benjamin

Chiney Benjamin

Former Humana Associates
Bacolod City, Province Of Negros Occidental

Summary

Dynamic and goal-oriented professional with first aid expertise and a proven track record in customer engagement at Sagility. Successfully enhanced volunteer retention rates at the Red Cross through active engagement. Adept at fostering teamwork and collaboration, while maintaining a flexible schedule to meet organizational needs.

Overview

11
11
years of professional experience

Work History

Red Cross Volunteer

Red Cross Kabankalan Chapter
06.2014 - Current
  • Provided comfort and care for disaster victims through timely assistance and compassionate support.
  • Supported blood donation drives by registering donors, managing logistics, and facilitating a smooth process for all involved.
  • Enhanced volunteer retention rates through active engagement and continuous feedback implementation.
  • Helped improve volunteer recruitment efforts by attending job fairs and presenting on the benefits of joining the Red Cross team.

Trainer Assistant

ROTC Hinoba-an / LIGTAS
06.2014 - Current
  • Developed strong relationships with trainees, fostering a supportive learning environment that promoted personal growth and professional development.
  • Maintained accurate records of participant attendance, assessments, and progress reports for tracking purposes.
  • Served as a reliable resource for trainees seeking additional information or clarification on course topics outside of scheduled sessions.
  • Coordinated communication between trainers, trainees, and management to address any issues or concerns related to training initiatives promptly effectively.

Humana Associates

Sagility
09.2022 - 06.2025
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Developed strong rapport with customers and created positive impression of business.

American Express Travel-Service Excellence

Teleperformance Philippines
06.2019 - 02.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

Bachelor of Science - Agricultural Engineering

Central Philippine State University
Kabankalan, Province Of Negros Occidental, Philippines
04.2001 -

Skills

First aid expertise

Goal oriented

Customer engagement

Teamwork and collaboration

Flexible schedule

Timeline

Humana Associates

Sagility
09.2022 - 06.2025

American Express Travel-Service Excellence

Teleperformance Philippines
06.2019 - 02.2020

Red Cross Volunteer

Red Cross Kabankalan Chapter
06.2014 - Current

Trainer Assistant

ROTC Hinoba-an / LIGTAS
06.2014 - Current

Bachelor of Science - Agricultural Engineering

Central Philippine State University
04.2001 -

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Chiney BenjaminFormer Humana Associates