Chiara Fides Bismanos
San Pedro, Province Of Laguna
Summary
Experienced professional with a strong background in executive support, skilled in efficiently managing complex schedules, coordinating meetings, and handling confidential information. Demonstrates exceptional communication, organizational, and problem-solving skills, ensuring smooth office operations. Committed to fostering team collaboration and achieving tangible results, while remaining adaptable to changing needs and priorities. Known for dependability and resourcefulness, consistently delivering high-quality outcomes.
Overview
22
22
years of professional experience
Work History
Executive Assistant
Wing Assistant
11.2024 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments.
- Provided support in job-postings.
- Assisted in the creation of company's network page.
Executive Assistant to the Head of HR and CFO
Allianz PNB Life Insurance
10.2020 - 12.2024
- Submitting payment requests from vendors.
- Handled confidential and sensitive information with discretion and tact.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
- Pre-boarding, Onboarding, Offboarding support
- Acts as HR Admin.
- Employee and contractor support, as necessary.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Recruiting Coordinator
PSG Global Solutions
12.2014 - 10.2020
- Communicates and ensures completion of New Hire Checklist, which outlines employment requirements such as degree/licensure/certification verification, criminal background check, employee health clearance, I-9 forms, etc
- Interacts with contingent workers, client representatives and internal teams for various day to day duties
- Data management and tracking of incoming requirements in our internal database
- Generates payroll's weekly missing time reports
- Contractor support as necessary.
Talent Acquisition
PSG Global Solutions
05.2014 - 12.2014
- Sourced resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company web sites, etc
- Conducted phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews
- Set up interviews between candidates and hiring managers
- Involved in recruiting passive candidates, through phone calls, emails and general relationship-building
- Made recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.
Customer Loyalty Unit
Firstsource Solutions Limited
07.2011 - 01.2014
- Prolonged customer relationship
- Provided solution to customer dissatisfaction.
Customer Service Associate for Barclaycard
Firstsource Solutions Limited
07.2011 - 01.2014
- Handled both UK and US accounts
- Explained billing statement, interest, card activation and payments.
Lead Customer Service Representative
KGB_Philippines
05.2007 - 05.2011
- Handled US directory assistance calls
- Monitored agents performance
- Provided directions, movie times and listing, etc
- Transferred emergency calls.
Senior Customer Service Representative for Nextel
ePLDT Ventus Inc
07.2003 - 04.2007
- Handled customer service concerns - billing, technical, payments, etc.
Customer Service Representative for Best Western
ePLDT Ventus Inc
07.2003 - 04.2007
- Worked as a reservation agent for both domestic and international hotels.
Customer Service Representative for Circuit City Retail
ePLDT Ventus Inc
07.2003 - 04.2007
- Assigned as a customer retail support agent.
Education
Bachelor of Science - Psychology
St. Paul University Manila
Skills
- Administrative Support
- Executive Support
- Information confidentiality
- Calendar Management
- Customer Service
- Mail Management
- Travel coordination
- Document preparation
- File organization
- Invoice processing
Personal Information
Title: Executive Assistant
Timeline
Executive Assistant
Wing Assistant
11.2024 - Current
Executive Assistant to the Head of HR and CFO
Allianz PNB Life Insurance
10.2020 - 12.2024
Recruiting Coordinator
PSG Global Solutions
12.2014 - 10.2020
Talent Acquisition
PSG Global Solutions
05.2014 - 12.2014
Customer Loyalty Unit
Firstsource Solutions Limited
07.2011 - 01.2014
Customer Service Associate for Barclaycard
Firstsource Solutions Limited
07.2011 - 01.2014
Lead Customer Service Representative
KGB_Philippines
05.2007 - 05.2011
Senior Customer Service Representative for Nextel
ePLDT Ventus Inc
07.2003 - 04.2007
Customer Service Representative for Best Western
ePLDT Ventus Inc
07.2003 - 04.2007
Customer Service Representative for Circuit City Retail
ePLDT Ventus Inc
07.2003 - 04.2007
Bachelor of Science - Psychology
St. Paul University Manila
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