Chiara Fides Bismanos
Executive Assistant
San Pedro, Province Of Laguna
Summary
Experienced Executive Assistant offering high-level administrative support to C-level officers. Skilled in calendar management, expense tracking, and schedule coordination. Utilizes exceptional communication and organizational abilities to expertly assist the executive team.
Overview
21
21
years of professional experience
Work History
Executive Assistant
Allianz PNB Life
10.2020 - Current
- Submitting payment requests from vendors.
- Handled confidential and sensitive information with discretion and tact.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
- Pre-boarding, Onboarding, Offboarding support
- Acts as HR Admin.
- Employee and contractor support, as necessary.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Recruiting Coordinator
PSG Global Solutions
12.2014 - 10.2020
- Communicates and ensures completion of New Hire Checklist, which outlines employment requirements such as degree/licensure/certification verification, criminal background check, employee health clearance, I-9 forms, etc
- Interacts with contingent workers, client representatives and internal teams for various day to day duties
- Data management and tracking of incoming requirements in our internal database
- Generates payroll's weekly missing time reports
- Contractor support as necessary.
Talent Acquisition
05.2014 - 12.2014
- Sourced resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company web sites, etc
- Conducted phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews
- Set up interviews between candidates and hiring managers
- Involved in recruiting passive candidates, through phone calls, emails and general relationship-building
- Made recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.
Customer Loyalty Unit
Firstsource Solutions Limited
07.2011 - 01.2014
- Prolonged customer relationship
- Provided solution to customer dissatisfaction.
Customer Service Associate for Barclaycard
Firstsource Solutions Limited
07.2011 - 01.2014
- Handled both UK and US accounts
- Explained billing statement, interest, card activation and payments.
Lead Customer Service Representative
KGB_Philippines
05.2007 - 05.2011
- Handled US directory assistance calls
- Monitored agents performance
- Provided directions, movie times and listing, etc
- Transferred emergency calls.
Senior Customer Service Representative for Nextel
ePLDT Ventus Inc
07.2003 - 04.2007
- Handled customer service concerns - billing, technical, payments, etc.
Customer Service Representative for Best Western
ePLDT Ventus Inc
07.2003 - 04.2007
- Worked as a reservation agent for both domestic and international hotels.
Customer Service Representative for Circuit City Retail
ePLDT Ventus Inc
07.2003 - 04.2007
- Assigned as a customer retail support agent.
Education
Bachelor of Science - Psychology
St. Paul University Manila
Manila, Metro Manila, Philippines 04.2001 -
Skills
Administrative Support
Executive Support
Information confidentiality
Calendar Management
Customer Service
Mail Management
Current Location
San Pedro, Laguna, Philippines
Current Position
Allianz PNB Life, Executive Assistant, 10/01/20, Present, 3 years 10 months
Additional Information
PERSONAL INFORMATION
Age: 42
Birthday: March 25
Complete Address: 17 Manansala St. Chrysanthemum Village San Pedro, Laguna
CHARACTER REFERENCES
Julian Louie Singson
Chief Data Privacy Officer (DITO CME Ventures, Inc.)
0928-910-0046
Miguel Ferdinand Alvaro
HR Business Partner and Rewards and Performance Lead (Allianz PNB Life Insurance)
0917-652-5169
Maryjoy Bercelyn Carpio
Recruitment Officer (Allianz PNB Life Insurance)
0905-453-6529
Timeline
Executive Assistant
Allianz PNB Life
10.2020 - Current
Recruiting Coordinator
PSG Global Solutions
12.2014 - 10.2020
Talent Acquisition
05.2014 - 12.2014
Customer Loyalty Unit
Firstsource Solutions Limited
07.2011 - 01.2014
Customer Service Associate for Barclaycard
Firstsource Solutions Limited
07.2011 - 01.2014
Lead Customer Service Representative
KGB_Philippines
05.2007 - 05.2011
Senior Customer Service Representative for Nextel
ePLDT Ventus Inc
07.2003 - 04.2007
Customer Service Representative for Best Western
ePLDT Ventus Inc
07.2003 - 04.2007
Customer Service Representative for Circuit City Retail
ePLDT Ventus Inc
07.2003 - 04.2007
Bachelor of Science - Psychology
St. Paul University Manila
04.2001 -
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